General Management,Administration Jobs in Nepal

Job Description:

We are in search of a proactive and knowledgeable HR Officer to lead our HR initiatives at Music Nepal. This role demands expertise in HR functions, policy development, talent recruitment, and performance management. The successful candidate will play a pivotal role as a one-person HR team, collaborating closely with team managers to drive organizational success.

Duties and Responsibilities:

Recruitment and Staffing:

• Prepare comprehensive job descriptions and manage the hiring process.
• Coordinate recruitment and selection processes, ensuring efficiency and organization.
• Guide supervisors on recruitment matters.

HR Initiatives and Systems:

• Oversee end-to-end HR processes, including recruitment, onboarding, and offboarding.
• Maintain accurate employee records and ensure compliance with relevant regulations.
• Administer payroll and benefits efficiently.
• Support the development and implementation of HR initiatives systems.
• Provide counseling on policies and procedures.

Onboarding and Training:

• Work with managers to create individualized development plans for team members.
• Design and implement effective onboarding & training plans.
• Identify opportunities for talent development and career progression.
• Organise training sessions, workshops, and activities. 
• Monitor staff performance and attendance activities.

Employee Relations:

• Manage disciplinary and grievance issues.
• Review employment and working conditions for legal compliance.
• Assist in the resolution of work-related issues.
• Foster a positive work environment through effective employee relations initiatives.
• Address employee concerns and facilitate conflict resolution when necessary.
• Champion a culture of open communication and collaboration.

Policy Development:

• Develop and implement procedures and policies for staff recruitment.
• Identify training and development opportunities and collaborate with lead managers to implement them.

Recordkeeping and Administration:

• Maintain accurate employee records.
• Investigate and address staff absences, providing basic counseling when necessary.

Required Knowledge, Skills, and Abilities:

• Ability to multitask, work independently, and maintain precision with numbers.
• Strong leadership, critical thinking, and problem-solving skills.
• Excellent communication skills in both English and Nepali, both oral and written.
• Adaptability and resilience in a fast-paced environment.
• Strong organizational and time-management skills.
• Problem-solving ability with a proactive approach.
• Commitment to maintaining confidentiality and discretion.

Education + Experience:

• Bachelor's degree in Human Resources Management or related disciplines; additional training is a plus.
• Minimum of two years of hands-on experience in HR roles.
• Proficiency in MS Office; familiarity with HR software is advantageous.
• Solid understanding of HR functions, labor laws, and disciplinary procedures.

Job Benefits:

An attractive competitive salary package with social security contributions will be provided. Additionally, employees will enjoy leave benefits, bonuses, and other perks as per the company's policy.

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Job Description:

A Business Relations Officer plays a crucial role in fostering and managing relationships between an organization and its clients, partners, or stakeholders. The responsibilities and requirements for this position can vary depending on the industry and specific company needs, but generally include the following:

Relationship Management:

• Develop and maintain strong relationships with clients, partners, and stakeholders.
• Act as the primary point of contact for key accounts and manage communication channels
• Maintain strong partner relationships to ensure effective and long-term cooperation.

Client Acquisition and Retention:

• Identify potential clients and partners, and develop strategies to attract them.
• Ensure high levels of client satisfaction to retain and grow existing business relationships.
• Implement new retention techniques based on client feedback and integrate them into growth strategies.

Strategic Planning:

• Collaborate with senior management to develop business strategies and goals. 
• Analyze market trends and competitor activities to inform business strategies.

Negotiation and Contract Management:

• Negotiate terms and agreements with clients and partners. 
• Manage contract renewals and ensure compliance with terms.

Project Management:

• Develop business proposals for clients to improve operations using company services.
• Oversee the implementation of client projects and ensure they meet client expectations.
• Coordinate with internal teams to deliver on project timelines and quality standards.

Reporting and Analysis:

• Prepare regular reports on relationship management activities and outcomes.
• Analyze performance metrics to identify areas for improvement. 
• Participate in quarterly planning processes for organizational development.
• Document and report daily activities comprehensively for transparency and understanding.

Event Coordination:

• Organize and participate in events, trade shows, and meetings to promote the organization and strengthen relationships.

Additional Tasks:

• Carry out any additional tasks assigned by a supervisor or senior within the scope of the job.

Required Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills.
• Excellent negotiation and conflict resolution abilities.
• Analytical skills to assess market trends and business opportunities.
• Proficiency in using CRM software and other business management tools.
• Customer-oriented mindset with a passion for building relationships.
• Strategic thinker with the ability to plan and execute long-term business goals.
• Detail-oriented and organized, capable of managing multiple tasks simultaneously.

Other Requirements:

• Flexibility to travel as required for client meetings and industry events.
• A proactive approach to problem-solving and a high level of initiative.

Education + Experience:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Proven 1-2 years experience in relationship management, sales, or any similar roles.

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Job Description:

A Business Head is responsible for overseeing and managing a specific division or business unit within an organization. Their role involves a combination of strategic planning, operational management, and leadership to ensure the success and growth of their unit. The Business Head of Music Nepal Limited would typically have a wide range of responsibilities, including:

Strategic Planning and Vision : 

• Develop and implement business strategies to achieve company goals, including market expansion, revenue growth, and brand development.
• Define the strategic goals for the business unit, aligned with the company’s overall vision and objectives.
• Develop long-term plans and strategies to achieve business growth, market positioning, and competitive advantage.
• Identify opportunities for expansion, partnerships, and new revenue streams.

Team Leadership and Development: 

• Manage and lead various departments, such as marketing, sales, and operations, ensuring alignment with the company’s vision.
• Lead and mentor a team of managers and employees within the business unit.
• Build a strong, cohesive team by setting clear expectations, offering guidance, and facilitating professional development.
• Foster a positive, inclusive work culture that aligns with the organization’s values.

Financial Management: 

• Oversee budgeting, financial forecasting, and performance analysis to ensure profitability and sustainability.
• Manage the budget for the business unit, ensuring resources are allocated efficiently and that financial goals are met.
• Monitor revenue, costs, profitability, and other key financial metrics, making adjustments as needed.
• Forecast financial performance and prepare regular reports for senior management.

Market and Competitor Analysis: 

• Conduct market research to identify trends, opportunities, and competitive landscape, adapting strategies accordingly.
• Stay informed about industry trends, competitor activities, and market changes.
• Use insights from market research to adapt strategies, identify new opportunities, and mitigate risks.
• Regularly review and assess the unit’s performance against competitors.

Partnership Development: 

• Build and maintain relationships with artists, producers, distributors, and other stakeholders in the music industry.

Product Development: 

• Guide the development of new music products and services, ensuring they meet market demands and align with the brand.

Marketing and Promotion: 

• Oversee marketing campaigns and promotional activities to enhance brand visibility and engage audiences.

Risk Management, Compliance and Regulations:

• Ensure all operations comply with legal and industry standards, including copyright and intellectual property laws. 
• Identify and manage risks associated with the business unit, from operational risks to market fluctuations. 
• Ensure compliance with industry regulations, organizational policies, and quality standards.
• Develop contingency plans to minimize potential disruptions or challenges.

Performance Monitoring: 

• Set performance metrics and monitor progress, making adjustments to strategies as necessary.

Reporting: 

• Prepare and present regular reports on business performance, challenges, and opportunities to stakeholders.

Additional Tasks:

• Carry out any additional tasks assigned by a supervisor or senior within the scope of the job.

Required Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills.
• Excellent negotiation and conflict resolution abilities.
• Analytical skills to assess market trends and business opportunities.
• Proficiency in using software and other business management tools.
• Customer-oriented mindset with a passion for building relationships.
• Strategic thinker with the ability to plan and execute long-term business goals.
• Detail-oriented and organized, capable of managing multiple tasks simultaneously.

Other Requirements:

• Flexibility to travel as required for client meetings and industry events.
• A proactive approach to problem-solving and a high level of initiative.

Education + Experience:

• Master's degree in Business Administration, Marketing, Communications, or a related field.
• Proven experience in relationship management, sales, or any similar roles.
• 5+ Years experience in the related field.

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Job Description:

An administrative officer has a range of responsibilities and must have a clear understanding of your employer’s business objectives as well as be able to devise and implement policies and develop and retain the right staff to achieve these objectives.

Office Management

• Overseeing the daily operations of the office and handling the day-to-day activities of the office to ensure productive and efficient office operation.
• Ensure the office is clean, organized, running smoothly. 

Administrative Support

• In order to communicate major decisions, raise a memo for approval and forward it to the finance department.
• Provide assistance and administrative support to the senior staff and executives in problem solving, project planning and management, and the development and execution of stated goals and objectives.
• Handling correspondence, emails, phone calls, and scheduling labels and artist meetings and appointments.

Procurement 

• Manage office equipment and infrastructure to ensure the smooth operation of the office.
• Responsible for evaluating suppliers, products, and services, negotiating for deals and contracts, approaching for quotations, and ensuring that approved purchases are cost-efficient and of high quality.
• Managing the procure-to-pay process, including requisitioning, purchasing, receiving, etc.
• Performing all procurement activities, including negotiating suppliers and preparing contracts.

Record Keeping 

• Update the filing system and manage filing the office document for both hard copies and soft copies.
• Maintaining and update office records, files, and databases.
• Ensure proper documentation and filing of important documents. 

Communication 

• Serves as the primary point of administrative contact with other offices, individuals, and institution on operational matters concerning the office. 
• Organizes and facilitates meetings, conferences, other special events; coordinate with other events meetings. 
• Facilitating communication between departments and performs miscellaneous job-related duties as assigned. 
• Update the filling system and manage filling the office document for both hard and electronic copies. 

Other Task

• Support to senior regarding regular operational work activities.  
• To perform any other duties as assigned by supervisor or senior.

Required Knowledge, Skills, and Abilities:

• Proficient in Microsoft Office Package as well as other relevant software.
• Strong leadership, critical thinking, and problem-solving skills
• Ability to document procedures that are easily understood by others.
• Candidates preferred with strong communication skills are a must. 
• Ability to generate expense and other financial reports in Excel.
• Fluency in English and Nepali essential (both oral and written)
• Able to multi-task, work independently, and have a good grip on numbers.

Education + Experience:

• Bachelor's degree in administration or other relevant disciplines.
• At least two years of experience in a field Administration

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Job Description:

]The Business Development Officer at Basiyo will play a pivotal role in expanding our reach and strengthening partnerships with hosts and other industry players. This person will be responsible for identifying new business opportunities, managing relationships with partners, and contributing to the growth of Basiyo’s platform. The role requires a proactive, strategic thinker who understands both the tourism industry and the dynamics of online booking platforms. This role is perfect for someone who is passionate about travel, knowledgeable about the Nepalese market, and excited to work in a startup environment. 

Key Responsibilities:

• Develop Strategic Alliances: Establish partnerships with local business, travel agencies, tour operators that can enhance the value of Basiyo’s offerings. 
• Brand Partnerships and Influencer Marketing: Identify and collaborate with relevant brands, influencers, and local businesses to expand Basiyo’s reach and credibility within Nepal’s travel industry. 
• Sales and Outreach: Actively reach out to potential partners and hosts through various channels, including networking events, trade shows, and digital outreach. 
• Identify and Secure Partnerships: Develop and maintain relationships with local hosts, property managers, and hospitality providers to expand Basiyo’s property listings. 
• Market Expansion: Explore opportunities to expand Basiyo’s presence in various regions across Nepal, ensuring a diverse and high-quality range of accommodation options for travelers. 
• Data-Driven Strategy: Analyze market trends, competition, and user behavior to help shape Basiyo’s business development strategy and improve our value proposition. 
• Onboarding and Training: Guide new hosts through the onboarding process, ensuring they understand Basiyo’s platform, policies, and best practices to optimize their listing’s performance. 
• Promotional Campaigns: Work closely with the marketing team to develop and implement promotional campaigns that highlight Basiyo’s unique accommodations and services. 
• Customer Feedback Integration: Gather and communicate feedback from hosts and partners to continuously enhance the Basiyo platform and service offerings. 
• Report on KPIs and Growth Metrics: Track and report on metrics related to partner acquisition, retention, and revenue growth, adjusting strategies as needed to achieve targets.

Required Knowledge, Skills, and Abilities:

• Proven success with digital marketing strategies, including SEO, SEM, social media, email marketing, and content marketing. 
• Strong analytical skills and proficiency with marketing analytics tools (e.g., Google Analytics, etc.). 
• Excellent written and verbal communication skills. 
• Experience with brand partnerships and influencer marketing. 
• Ability to thrive in a fast-paced, startup environment and manage multiple projects simultaneously. 
• Knowledge of Nepal’s travel market is highly preferred.

Education + Experience:

• Master’s degree in Marketing, Communications, Business, or a related field. 
• 2-4 years of experience in marketing, ideally in the travel, hospitality, or tech startup industries. 

Job Benefits:

• Competitive salary and potential for performance-based bonuses.
• Flexible work hours.
• Opportunities for professional growth and development.
• Travel discounts on Basiyo listings.
• Chance to be part of an innovative team making an impact on Nepal’s travel industry.

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Job Description:

• Ensure compliance with HR policies and procedures, including record-keeping requirements and reporting obligations to ensure alignment with company standards.
• Review, develop and implement effective employee performance management system on evaluating performance, addressing performance issues and giving feedback and recognition to staff.
• Manage the staffing and hiring process, from planning and reviewing staffing requirements based on existing and anticipated needs to final selection and onboarding of new employees.
• Manage retention and separation processes by conducting retention and exit interviews and ensuring accountability and asset clearance for exiting employees.
• Review salary structure, pay policies, employee benefit programs, and employee recognition initiatives to attract and retain high-quality employees.
• Serve as the Safeguarding Focal Person and ensure company’s culture, systems, processes, and policies are aligned with those of the company vision and mission
• Manage HR systems and databases. 
• Address employee relations issues and investigate issues related to discipline and grievances.
• Manage over all office day to day operations, administrations and related external vendors.

Required Knowledge, Skills, and Abilities:

• Strong knowledge of HR laws and regulations, including record-keeping requirements and reporting obligations.
• Excellent organizational and time-management skills.
• Detail-oriented with strong problem-solving skills.
• Strong leadership and management skills, with experience managing and mentoring administrative staff.
• Proficient in Microsoft Office and other HRIS software applications.

Education + Experience:

• Bachelor's degree in HR, Business Administration, or related field. A master's degree in HR is preferable.
• 3-5 years of experience in leadership HR and administration role.

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Job Description:

• Developing growth strategies and plans  
• Managing and retaining relationships with existing clients  
• Increasing client base  
• Writing business proposals  
• Negotiating with stakeholders  
• Identifying and mapping business strengths and customer needs  
• Researching business opportunities and viable income streams 
• Up-to-date with business trends  
• Drafting and reviewing contracts  
• Reporting on successes and areas needing improvement  
• Provide guidance to junior  
• Coordinate with client for payments

Required Knowledge, Skills, and Abilities:

• Analyzing customer feedback data to determine whether customers are satisfied with company products and services recruiting, training, and guiding business development staff.  
• Determines annual and gross profit plans by forecasting and developing annual sales quotas for regions. 
• Should have strong analytical skill and interpersonal skill.  
• Should be proficient in computer skills (Email, Internet, Ms. Word, Ms. Excel, Ms. PowerPoint etc).
• ​Experience with design and implementation of business development strategy. 
• Experience with design and implementation of business development strategy.  
• Should be able to work on deadlines and bring result on time.
• Conflict resolution.
• The ability to self-motivate and motivate a team.
• Experience working to and exceeding targets.
• Excellent communication skills.
• Excellent convincing skills.
• Ability to lead high level meetings.
• Ability to lead a team.
• Service oriented.
• Business oriented.

Education + Experience:

• Education Level Should be BBS, BBA, BIM.
• Minimum. 1-2 years of experience.

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Job Description:

• Lead generation from target market and drive them through sales cycle.
• Onsite client meeting, presentations and demos of our software.  
• Visit to local bodies and creating good PR.  
• Prepare and submit proposals of our software to clients. 
• Negotiation with stake-holders. 
• Up-to-date with business trends.  
• Drafting and reviewing contracts.  
• Meeting targets assigned by management. 
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs. 
• Executing marketing policies set by management. 
• Working closely with management and reporting on successes and areas needing improvement.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
• Payment Collections.

Required Knowledge, Skills, and Abilities:

• Should have strong analytical skill and interpersonal skill  
• Should be proficient in computer skills (Email, Internet, Ms. Word, Ms. Excel, Ms. PowerPoint etc).  
• Should be able to work on deadlines and bring result on time  
• Conflict resolution  
• The ability to self-motivate and motivate a team  
• Experience working to and exceeding targets  
• Excellent communication skills  
• Excellent convincing skills  
• Ability to lead high level meetings  
• Service oriented  
• Business oriented  
• Customer first 

Education + Experience:

• Education Level Should be BBA, BBS.
• Minimum 1 year of experience.

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Job Description:

We are seeking an experienced and result-driven Business Development officer to oversee the growth and development of our TechAxis IT training institute. The ideal candidate will be responsible for identifying new business opportunities, developing marketing strategies, building and maintaining relationships with clients, and increasing revenue and profitability.

Responsibilities:

• Develop and implement strategic plans to achieve business goals and objectives
• Identify and target new clients and business opportunities to increase revenue and profitability
• Develop marketing strategies and tactics to promote our IT training programs and services
• Build and maintain relationships with students, clients and partners to ensure customer satisfaction and loyalty
• Collaborate with the training team to ensure high-quality training delivery and course materials
• Monitor and analyze market trends, competition, and customer feedback to make informed business decisions
• Prepare and deliver presentations and proposals to clients, partners, and stakeholders
• Manage the sales cycle, from prospecting to closing deals, and ensure sales targets are met
• Develop and maintain accurate sales reports, forecasts, and pipelines
• Attend networking events, conferences, and trade shows to promote the institute and develop new business opportunities
• Ensure compliance with all relevant laws, regulations, and policies

Required Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented
• Strong networking and relationship-building skills

Education + Experience:

• Bachelor's degree/Master Degree or equivalent experience
• 1-2 years' prior industry related business development experience

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Job Description:

We are seeking a friendly, professional, and highly organized Front Desk Officer to serve as the first point of contact for our company. In this role, you will be responsible for managing incoming calls, greeting visitors, handling inquiries, and providing general administrative support to ensure smooth office operations. You will play a key role in maintaining a welcoming environment and providing excellent customer service to clients, visitors, and employees. 

Key Responsibilities: 

• Greet and assist visitors, clients, and guests with a warm and professional demeanor, ensuring a positive first impression of the company. 
• Answer, screen, and direct phone calls to the appropriate department or individual. Take and relay messages as necessary. 
• Coordinate meeting room bookings and schedules for visitors and staff, ensuring timely and efficient use of office spaces. 
• Provide general administrative support, including handling correspondence, filing, data entry, and assisting other departments as needed. 
• Keep the front desk and reception area tidy, organized, and welcoming at all times. 
• Answer general inquiries from clients, vendors, and employees about company policies, services, and directions. 
• Assist with internal communication and coordination between departments to ensure smooth day-to-day operations.

Required Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills. 
• Strong organizational skills with the ability to multitask and manage time effectively. 
• Professional appearance and demeanor. 
• Proficient in Microsoft Office Suite (Word, Excel) 
• Ability to handle confidential information with discretion. 
• Friendly, approachable, and customer-focused attitude. 
• Basic knowledge of office equipment (e.g., phone systems, printers, fax machines). 
• Provides excellent service to visitors, employees, and clients, maintaining a positive and professional image. 
• Willingness to assist colleagues and contribute to overall office efficiency.

Education + Experience:

• High school diploma or equivalent; additional experience in office management or customer service is a plus. 
• Proven experience in customer service or front desk roles is preferred. Freshers are encouraged to apply 

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Job Description:

• Present company information to prospect and current clients.
• Handle complaints, suggestions, and updates from individual customers and members.
• Attend meetings, training, seminars and other events.
• Develop business and marketing plans in coordination with own team.
• Manage customer calls and appointments effectively for new opportunities.
• Use multiple systems to look up the information, setup appointments and to share info with technicians.
• Willingness to travel and work flexibility
• A team player with a customer-oriented approach. 

Required Knowledge, Skills, and Abilities:

• Must possess strong customer service skills
• Excellent verbal communication
• Must be able to create a good presentation.
• Must have excellent interpersonal skills
• Must be detailed oriented and an active listener
• Capable to work effectively under pressure maintaining healthy office environment.
• Experience in software sales and marketing/ IT Business Development will be an added advantage
• Candidates with a Bachelor’s Degree/Running (Preferred) 

Education + Experience:

• Should have at least 1-2 years of experience in related field. 

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Job Description:

We are seeking a friendly, professional, and highly organized Front Desk Officer to serve as the first point of contact for our company. In this role, you will be responsible for managing incoming calls, greeting visitors, handling inquiries, and providing general administrative support to ensure smooth office operations. You will play a key role in maintaining a welcoming environment and providing excellent customer service to clients, visitors, and employees. 

Key Responsibilities: 

• Greet and assist visitors, clients, and guests with a warm and professional demeanor, ensuring a positive first impression of the company. 
• Answer, screen, and direct phone calls to the appropriate department or individual. Take and relay messages as necessary. 
• Coordinate meeting room bookings and schedules for visitors and staff, ensuring timely and efficient use of office spaces. 
• Provide general administrative support, including handling correspondence, filing, data entry, and assisting other departments as needed. 
• Keep the front desk and reception area tidy, organized, and welcoming at all times. 
• Answer general inquiries from clients, vendors, and employees about company policies, services, and directions. 
• Assist with internal communication and coordination between departments to ensure smooth day-to-day operations.

Required Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills. 
• Strong organizational skills with the ability to multitask and manage time effectively. 
• Professional appearance and demeanor. 
• Proficient in Microsoft Office Suite (Word, Excel) 
• Ability to handle confidential information with discretion. 
• Friendly, approachable, and customer-focused attitude. 
• Basic knowledge of office equipment (e.g., phone systems, printers, fax machines). 
• Provides excellent service to visitors, employees, and clients, maintaining a positive and professional image. 
• Willingness to assist colleagues and contribute to overall office efficiency.

Education + Experience:

• High school diploma or equivalent; additional experience in office management or customer service is a plus. 
• Proven experience in customer service or front desk roles is preferred. Freshers are encouraged to apply 

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Job Description:

The Business Development Officer is responsible for identifying new business opportunities, building and maintaining relationships with potential clients, and driving revenue growth. This role involves market research, lead generation, and collaborating with cross-functional teams to expand the company’s market presence. The ideal candidate is a proactive, results-driven individual with excellent communication skills and a strategic mindset. 

Key Responsibilities: 

• Conduct market research to identify potential business opportunities, emerging trends, and competitor activities. 
• Analyze customer needs, industry changes, and market conditions to provide insights for strategic planning. 
• Identify, approach, and develop new leads through networking, industry events, cold calling, and digital outreach. 
• Build a strong pipeline of qualified leads, nurturing relationships to convert them into long-term clients. 
• Develop and maintain strong relationships with new and existing clients, ensuring high satisfaction and engagement. 
• Prepare and present business proposals, tailored solutions, and sales presentations to potential clients. 
• Work closely with marketing, product development, and customer support teams to ensure alignment on client needs and sales strategies. 
• Prepare regular reports on business development activities, market trends, and progress against goals.

Required Knowledge, Skills, and Abilities:

• Good understanding of sales processes, market research, and lead generation techniques. 
• Excellent verbal and written communication skills. 
• Knowledge of CRM software and Microsoft Office Suite. 
• Strong presentation skills. 
• Results-driven with strong business acumen. 
• Analytical mindset with strong problem-solving skills. 
• Adaptability and resilience in pursuing new business opportunities. 

Education + Experience:

• Bachelor’s degree in Business, Marketing, or a related field. 
• 2+ years of experience in business development, sales, or a related role.

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Job Description:

An accountant is responsible for supporting the accounting team in managing daily financial and accounting tasks. This role includes tasks such as processing transactions, preparing financial reports, and ensuring accurate financial record-keeping. The ideal candidate is detail-oriented, analytical, and eager to grow their knowledge of accounting principles and practices. 

Key Responsibilities: 

• Maintain accurate records of financial transactions, including accounts payable, accounts receivable, and general ledger entries. 
• Reconcile bank statements and manage petty cash records. 
• Process invoices, ensure timely payments, and reconcile accounts payable balances. 
• Generate and distribute customer invoices, follow up on outstanding payments, and reconcile accounts receivable. 
• Prepare monthly financial reports and closing activities. 
• Prepare expense reports and assist in budgeting by tracking financial transactions. 
• Assist the finance team in identifying trends and areas for cost-saving. 
• Ensure adherence to financial regulations and company policies. 
• Prepare documentation and reports to assist with internal and external audits.

Required Knowledge, Skills, and Abilities:

• Good knowledge of accounting principles and practices. 
• Proficiency in accounting software and Microsoft Excel. 
• Strong attention to detail and accuracy in financial data entry. 
• Good organizational and time-management skills. 
• Analytical mindset with problem-solving abilities. 
• High level of integrity and confidentiality with sensitive financial information.

Education + Experience:

• Bachelor’s degree in Accounting, Finance, or a related field. 
• Experience: 2+ years of experience in accounting or finance.

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Job Description:

The Content and Order Management Staff is responsible for managing product content, maintaining product listings, and ensuring seamless order processing on the e-commerce platform. This role involves creating accurate product descriptions, coordinating with cross-functional teams to maintain inventory, processing orders efficiently, and assisting with customer inquiries. The ideal candidate is detail-oriented, organized, and has a solid understanding of both content management and order processing. 

Key Responsibilities: 

• Work with the content to update and optimize listings as necessary to improve search visibility and engagement 
• Create and update product listings, ensuring accurate information on specifications, descriptions, images, and pricing 
• Collaborate with the marketing team to ensure all product content aligns with brand guidelines and enhances the customer experience. 
• Manage the end-to-end order process, from order receipt to fulfillment, ensuring timely and accurate dispatch of products. 
• Track inventory status, conducting regular audits to verify stock levels and avoid out-of-stock issues. 
• Update product availability on the platform and communicate low stock or replenishment needs to the relevant teams. 
• Conduct regular reviews of product listings to ensure accuracy, consistency, and adherence to SEO best practices 
• Work with the content and marketing teams to update and optimize listings as necessary to improve search visibility and engagement. 

Required Knowledge, Skills, and Abilities:

• Sound knowledge of e-commerce platforms  
• Strong attention to detail and organizational skills. 
• Basic knowledge of SEO and content management practices. 
• Excellent communication and problem-solving skills. 
• Customer-centric mindset with a commitment to enhancing user experience. 
• Strong analytical skills with an understanding of e-commerce metrics. 
• Collaborative and proactive approach to cross-functional teamwork.

Education + Experience:

• Bachelor’s degree in Business or Marketing.
• 1 year of experience in content management, order processing, or a similar role within e-commerce. 

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Job Description:

The E-commerce Associate is responsible for supporting and executing various online sales strategies to drive revenue and improve the digital shopping experience. This role involves managing product listings, coordinating promotional campaigns, monitoring inventory, analyzing sales performance, and optimizing the online user experience. The ideal candidate is detail-oriented, has a passion for digital marketing, and is eager to learn in a fast-paced e-commerce environment. 

Key Responsibilities: 

• Oversee online strategies and operations.
• Create, upload, and manage product listings on the e-commerce platform, ensuring accurate product descriptions, images, pricing, and specifications. 
• Collaborate with the content team to maintain a consistent brand voice and aesthetic across all product listings. 
• Monitor product inventory levels to ensure accuracy and availability.
• Assist in processing online orders and handling any order-related issues. 
• Support the development and execution of online promotional campaigns, including seasonal sales, discounts, and special offers. 
• Coordinate with the marketing team to promote e-commerce campaigns through social media, email marketing, and digital ads. 
• Respond to customer inquiries related to products, orders, and returns, ensuring timely and professional communication. 
• Conduct competitor analysis to identify best practices and stay updated on industry trends.

Required Knowledge, Skills, and Abilities:

• Good knowledge of e-commerce platforms  
• Strong attention to detail and organizational skills. 
• Basic understanding of SEO, digital marketing, and social media. 
• Excellent written and verbal communication skills. 
• Analytical mindset with the ability to interpret data and derive actionable insights. 
• Customer-focused approach to enhance the online shopping experience.

Education + Experience:

• Bachelor’s degree in Marketing or Business 
• 1 year of experience in e-commerce, digital marketing, or a related field. 

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Job Description:

The Loyalty Program Officer is responsible for implementing and managing the company's loyalty programs to enhance customer engagement, retention, and satisfaction. This role involves monitoring program performance, identifying areas for improvement, analyzing customer data, and working closely with cross-functional teams to deliver an outstanding loyalty experience. The ideal candidate is data-driven, customer-focused, and skilled in project management. 

Key Responsibilities: 

• Oversee day-to-day operations of the loyalty program, ensuring a seamless and engaging customer experience. 
• Coordinate promotional activities, campaigns, and events to increase program participation and brand loyalty. 
• Develop and implement communication strategies to promote the loyalty program and educate customers on product benefits. 
• Engage with program members through targeted emails, SMS, and other channels, keeping them informed of offers, rewards, and updates. 
• Generate regular reports on key program metrics, such as member engagement, redemption rates, and customer retention, providing insights to guide decision-making. 
• Work closely with marketing, sales, and customer service teams to develop loyalty initiatives that align with company objectives. 
• Collect and analyze feedback from loyalty program members to continuously improve the program’s offerings and overall experience. 
• Propose and implement enhancements to the loyalty program to improve customer satisfaction and loyalty. 
• Manage and update reward options to ensure they are attractive and relevant to the target audience.

Required Knowledge, Skills, and Abilities:

• Strong analytical skills with experience in data-driven decision-making 
• Familiarity with data analysis tools is a plus. 
• Excellent communication and interpersonal skills. 
• Strong project management abilities with attention to detail. 
• Customer-focused with a commitment to enhancing customer loyalty and satisfaction. 
• Creative thinker with the ability to propose innovative rewards and engagement strategies. 
• Ability to work effectively in a collaborative team environment.

Education + Experience:

• Bachelor’s degree in Marketing, Business, or a related field. 
• 1+ years of experience in loyalty program management, marketing, or customer experience. Freshers are encouraged to apply 

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Job Description:

The Customer Relationship Representative is responsible for maintaining and enhancing the relationship between the company and its clients. This role involves proactive communication, addressing customer inquiries and concerns, and ensuring a high level of client satisfaction. The ideal candidate is a skilled communicator who is committed to delivering an exceptional customer experience and building longterm client loyalty. 

Key Responsibilities: 

• Serve as the main point of contact for customers, handling inquiries through phone, email, and chat. 
• Address client questions, issues, and complaints promptly and professionally, following up until resolution. 
• Build and maintain positive relationships with clients by understanding their needs and providing personalized assistance 
• Conduct regular check-ins with clients to ensure satisfaction and gather feedback on services. 
• Identify opportunities to enhance customer experience, and proactively suggest additional products or services. 
• Maintain updated records of client interactions and status updates 
• Monitor customer accounts and follow up on any outstanding issues or pending actions. 

Required Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills 
• Excellent problem-solving abilities with a proactive and empathetic approach 
• Experience in using CRM software is a plus 
• Ability to handle multiple client accounts and prioritize tasks effectively. 
• Customer-oriented mindset with a commitment to delivering high-quality service. 

Education + Experience:

• Bachelor’s degree in Business, Communications, or related field preferred. 
• Experience: 1+ years of experience in customer service, client relations, or a similar role. Freshers are encouraged to apply. 

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Job Description:

The B2B Sales Representative is responsible for driving business growth through generating new 
business leads, establishing and maintaining relationships with key clients, and presenting solutions that 
meet clients' needs. This role requires a self-motivated individual with strong communication and 
negotiation skills, focused on achieving sales targets and contributing to the company’s expansion. 

Key Responsibilities: 

• Identify potential business clients through research, cold calling, networking, and industry events. 
• Build and maintain strong, long-term relationships with new and existing clients. 
• Act as the primary point of contact for clients, ensuring a high level of customer satisfaction 
• Conduct product and service presentations tailored to client needs, demonstrating value propositions. 
• Prepare customized proposals and negotiate terms with clients to secure sales agreements 
• Consistently meet or exceed monthly, quarterly, and annual sales targets and KPIs 
• Stay informed about industry trends, competitor products, and market changes 
• Provide feedback to product development and marketing teams based on client needs and industry shifts. 
• Work closely with the sales and marketing teams to align on strategies and share insights.

Required Knowledge, Skills, and Abilities:

• Proven track record of meeting or exceeding sales targets in a B2B environment. 
• Strong interpersonal, communication, and negotiation skills. 
• Experience in using CRM software is a plus 
• Self-motivated and goal-oriented. 
• Analytical skills to assess client needs and market opportunities. 
• Strong presentation skills and the ability to communicate complex concepts simply.

Education + Experience:

• Bachelor’s degree in Business, Marketing, or a related field preferred. 
• 1 year of experience in sales or business development.

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Job Description:

The Warehouse Staff Associate plays a vital role in the day-to-day operations of the warehouse. This role 
involves managing inventory, assisting with shipping and receiving, maintaining a clean and organized 
workspace, and ensuring that goods are stored and distributed efficiently. The ideal candidate is detail
oriented, physically fit, and has a proactive attitude to support smooth warehouse operations. 

Key Responsibilities: 

• Handle receiving, storing and shipping products and accurately inspecting goods for quantity and quality. 
• Organize and stock goods in designated warehouse locations, ensuring that items are stored securely and efficiently. 
• Accurately pick and pack orders based on customer or internal requirements, following company guidelines. 
• Conduct regular inventory counts and help maintain accurate records of all stock. 
• Assist in preparing shipments, creating labels, and maintaining up-to-date records of outgoing items. 
• Identify opportunities to improve efficiency and support the implementation of new warehouse processes.

Required Knowledge, Skills, and Abilities:

• Basic understanding of warehouse safety standards and procedures.
• Ability to lift and move objects as needed.
• Proficiency in basic computer skills; experience with warehouse software or ERP systems is a plus.
• Strong attention to detail and ability to follow instructions accurately. 
• Commitment to safety and accuracy in handling warehouse tasks.

Education + Experience:

• Previous experience in a warehouse, logistics, or related environment is preferred, freshers are encouraged to apply.
• High school diploma or equivalent, Preferably Bachelor’s degree.

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Job Description:

The Logistics Associate will be responsible for supporting the daily operations within the logistics and supply chain department. This role includes tracking inventory, coordinating with internal and external teams, and ensuring timely and accurate delivery of products. 

Key Responsibilities: 

• Coordinate transportation and warehousing. 
• optimizing supply chain efficiency. 
• monitor stock level and notify relevant teams about stock shortages or excess. 
• conducts audits and manage replenishments. 
• Maintain accurate records of inventory levels, and logistics activities. 
• Communicate with carriers, suppliers, and customers to confirm order status and resolve any logistics issues. 
• Identify areas for process improvement within logistics operations to enhance efficiency and reduce costs. 
• Assist in implementing new logistics strategies and procedures as directed. 

Required Knowledge, Skills, and Abilities:

• Good communication and interpersonal abilities 
• Proficient in Microsoft Office Suite (Excel, Word, etc.) 
• Ability to work effectively both independently and in a team environment. 
• Detail-oriented with high accuracy in data handling. 
• Problem-solving skills and proactive approach to work. 

Education + Experience:

• 1 year of experience in logistics, supply chain, or related field. 
• Bachelor’s degree in management.

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