The British College

The British College (TBC) provides world-class education in Nepal. In this regard we have a distinctive identity as the pioneering International College in Nepal. TBC is a global institute: it has international staff and students from many parts of the world. TBC has an international working environment and its staff gets international exposure and training in the UK and abroad.

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Telemarketing Officer


Apply Before : 2022-03-02 (Closed)

Job summary

  • No. of Vacancy
  • Job Type
    Full Time
  • Offered Salary
  • Gender
  • Career Level
    Mid Level
  • Industry
    Education - School & Colleges
  • Experience
    1 Years
  • Location
  • Apply Before
  • Views
  • Skills

Job Description:

  • Calling overseas candidates and explain detail of courses being offered at TWI, Dubai
  • Cold call and answer incoming calls from potential students
  • Use scripts to provide information about college courses, prices etc. and the offers if any
  • Make outbound calls to recruit prospective students from the point of inquiry to enrollment.          
  • Each night work toward making more completed calls or over 100 attempted calls with prospective students and writing thorough notes for the admissions counsellors.
  • Follow up with any situations that may require additional information.
  • Seek to consistently expand knowledge of University academic and extracurricular programs to be able to counsel students within their area of interest and provide correct information regarding such areas.   
  • Utilizing the college’s CRM in support of a quality prospective student experience.
  • Creating and maintaining accurate records for all interactions with potential students.
  • Strong customer service skills and an understanding of customer service concepts

Required Knowledge, Skills, and Abilities

  • Excellent command of English (Both written and spoken).
  • Excellent communication and presentation skills
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
  • Strong persuasions skills and computer skills
  • Time management skills and ability to work under pressure
  • Honesty, integrity, reliability and the ability to maintain confidentiality

Education + Experience

  • Minimum Bachelor’s Degree
  • Proven experience as a telemarketer or similar sales/customer service role.
  • Working knowledge of relevant computer programmes (e.g. CRM software) and telephone systems

Apply Instruction

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.