For more than a decade, Tech One Global has been committed to offering client-oriented services focused on facilitating efficiency, innovation, and creativity in the field of information technology. From software solutions developments to enterprise software distributions, from document management to business process outsourcing services and from learning solutions to IT certifications, Tech One Global offers a range of pr ... oducts and services that adapt to today’s trends in business and IT. We operate globally. Learn more at www techoneglobal.com WHY JOIN US: Tech One Global believes that the technological revolution gathers its strength from the people. The company’s growing team of employees come from diverse professional and cultural backgrounds. Tech One Global encourages an open workplace that values collaboration, teamwork, and individual growth. Our team members are empowered and take a proactive approach to providing solutions and delivering results.
View Company ProfileTechnology Specialist and Support / Deployment Engineer
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 1 Years -
Apply Before
: 2019-08-28 Closed
Job Description:
To provide technical support to clients by identifying the customers’ requirements and designing a commercially viable solution from within the company’s product portfolio.
- Working closely with the sales team on proposals and pitches for business to grow organization strategy
- Attending meetings with Account Managers and acting as a technical expert
- Putting together business cases for the sales teams to support their proposals
- Working closely and collaboratively with customers to devise effective solutions
- Ensuring that the company’s product can deliver on the customer’s requirements
- Producing detailed costings for customers and ensuring the contract is profitable
- Work with the post-sales team in handing over any pre-sale’s efforts
- Provide technical and functional expertise throughout the pre-sales process in collaboration with the sales and professional services teams
- Be aware of industry trends, drivers and regulatory initiatives; understand the competitive offerings and their differentiators in the market, read trade and industry journals to keep abreast of industry thoughts and initiatives
- Deliver commercial and value-added trainings to drive consumption
- Create roadmap plans customized to a successful implementation
- Provide 24/7 Level 2 and 3 Infrastructure Support Services to the business to agreed service levels
- Accountable for the delivery of the SLA and Project Objectives within the Infrastructure and cloud-related areas
Required Knowledge, Skills, and Abilities:
- Minimum 1+ years’ experience in software related activities
- Proven track record in IT / software solutions
- Technically skilled with a customer focused mind and excellent communication skills
- Experience in developing and delivering effective presentations
- Ability to work independently and to be proactive
- Excellent analytical and troubleshooting skills
- Proposal writing experience
Qualifications to include some or all the following technologies:
- Azure, Office 365, SharePoint,and other Microsoft Technologies
Education + Experience:
Bachelors
