Vianet Communications P. Ltd. is one of the leading providers of high speed Internet connectivity and communications solutions for business and individuals in the greater Kathmandu Valley. Established in 1999, Vianet Communications has always remained in the forefront providing reliable and affordable Broadband Internet Services. In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and h ... as been successful in connecting the most number of homes and offices with FTTH in the region. We are solely focused on FTTH services and our engineers constantly strive to bring the best product and service package according to our customer needs. Vianet Communications aims to be the service provider that makes future Broadband dream a reality today.
View Company ProfileTechnical Support Executive
Job summary
-
No. of Vacancy
: 20 -
Job Type
: Full Time -
Offered Salary
: NRS 15000 - 18000 Per month -
Gender
: Both -
Career Level
: -
Experience
: - Years -
Apply Before
: 2019-02-20 Closed
Job Description:
Handle Customer Support by documenting, diagnosing and resolving issues
Interact with the customer to provide and process information in response to inquiries, concerns and request about services
Follow up and make scheduled callbacks to the customer when necessary
Analyze and evaluate support issues and patterns for escalation
Part time and Shifts Available
Education + Experience:
Demonstrate high level of Technical Knowledge.
Excellent communication and interpersonal skill.
Should have pleasing personality with proper phone etiquette.
Should compulsorily possess own vehicle with valid license.
Willing to work during off hours
Apply Instruction:
Send your CV at info@vianet.com.np