Welcome to MiDas Technologies (P.) Ltd. - A Nepal based professionally managed company offering IT solutions to local as well as overseas clients. We offer you a unique combination of experience, knowledge, methodology and professional commitment that makes us the right choice for your business. Our continue success is a reflection of our primary focus- value, quality and commitment to the best possible customer service. As we develop new modules and update ... exisiting ones, we always ensure that our current customers remain our top priority. We are proud that our very first customer is still an important member of the MiDas family.
View Company ProfileTechnical Relationship Associate
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Intern Level -
Experience
: Fresher -
Apply Before
: 2023-05-08 Closed
Job Description:
- Deploy the software following SOP for software implementation.
- Provide immediate support to, including installing and configuring software and computer systems and along with addressing their issues and requirements.
- Gather requirements and document them and disseminate to the immediate supervisor.
- Troubleshoot and resolve issues regarding software and hardware.
- Guide the system users in using the system and provide training if necessary.
- Test, evaluate the system functionality based on client’s requirements and report if any bugs in the software.
- Visit clients regularly, get regular feedback, implement the necessary changes, and provide updates to the client about new developments.
- Communicating with clients on regular basis. Act as first line of technical support during implementation cycle.
- Prepare reports on the daily work log and client status and report to immediate supervisor with regular updates i.e implementation in charge. Every hospital has their respective in charge.
Required Knowledge, Skills, and Abilities:
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport-building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
Candidates must have two-wheeler and valid driving license
Note: If internship is for college requirement on academic basis, internship will be unpaid. But the candidates have completed their bachelor’s degree they shall be selected on the job.
Education + Experience:
- A bachelor’s degree in Computer Science or a related field is preferred
- Experience in the hospital sector is a plus.
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.