InfoDevelopers

InfoDevelopers

Software Companies

Lalitpur

Quality service with innovative technology At InfoDevelopers, we continuously work to ensure that our services are maintained at the highest possible level of reliability and satisfaction. Our Story A success well earned through ethical corporate culture and effort of the entire team of productive and proactive members. InfoDevelopers started its journey in 2059 B.S with an ambition to build a ... software team which will provide software services using leading edge technologies ensuring quality and reliability. With only a handful of people working in the beginning, today the company has 250 plus highly skilled and trained employees and is constantly growing. At InfoDevelopers, we gather under one roof to solve the emerging problems in Core Banking Solution. We believe in the motto “Customers are earned not bought” and therefore we are dedicated to providing not only services but care and support to each of our customers for better experience.

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Support Officer

Apply Before : 2020-06-11 (Closed) View: 3985

Job summary

  • No. of Vacancy
    : 5
  • Job Type
    : Full Time
  • Offered Salary
    : Negotiable
  • Gender
    : Both
  • Career Level
    : Entry Level
  • Experience
    : No experience required
  • Apply Before
    : 2020-06-11 Closed

Job Description:

  • Resolve service problems by clarifying the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Prepare service reports by collecting and analyzing client information
  • Build suSstainable relationships of trust through open and interactive communication
  • Maintain positive business and client relationships. Ensure proper client relationship management documentation is maintained
  • Identify and assess client's needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team targets provided by the company
  • Update client records in the system, including notes about interactions
  • Visit clients as per the requirement

Current Location: Kathmandu

Should have both valid license and vehicle

Required Knowledge, Skills, and Abilities:

Experience:

  • Candidates with some experience in the related field will be given priority. However, freshers with quick learning ability are strongly encouraged to apply

Skills:

  • Strong communication skills; Proficient in written and spoken English
  • Proficient in use of Microsoft Office applications. Good presentation skills
  • Knowledge of banking and accounting system is preferred

Attributes:

  • Mature and self-motivated
  • Willing to learn and grow
  • Ability to work in a team and under pressure
  • Willing to travel inside and outside Kathmandu valley 

Education + Experience:

  • Completed Bachelor’s degree in Management field, preferably BBA

Apply Instruction:

Interested candidates can send us your CV at  hr@infodevelopers.com.np

Website  https://infodev.com.np/

 

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