AlphaBetaTheta Technologies

AlphaBetaTheta Technologies

Software Industry

Kathmandu

Alpha Beta Theta Technologies is an IT services and consulting business. Our purpose is to support our clients to achieve better solutions and outcomes. We are committed to making our clients' work simpler by providing a wide range of specialized services like web development, software development and IT consulting. ...

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Support Analyst

Apply Before : 2023-06-23 (Closed) View: 3360

Job summary

  • No. of Vacancy
    : 1
  • Job Type
    : Full Time
  • Offered Salary
    : Negotiable
  • Gender
    : Both
  • Career Level
    : Mid Level
  • Experience
    : 1 Years
  • Apply Before
    : 2023-06-23 Closed

Job Description:

  • Clients are followed up with every week.
  • Analyze the client's needs.
  • Capable of understanding the project's requirements as outlined in the Job Description and sharing the necessary materials with the Clients before beginning the project.
  • Look for someone with the necessary skills to assist.
  • Negotiation with Upwork freelancers.
  • Posting a position with the necessary abilities for customer support.
  • Every week, the assistance timesheet must be tracked to disburse the payout.
  • Before issuing the payment, the timesheet must confirm with the client.
  • Every week, the timesheet on the site should be updated.
  • Seek feedback from the client regarding the connected support person.
  • Learning new tools and abilities in demand in the industry will aid in providing the best possible support.
  • Coordination with colleagues and managers regarding the process and client updates.

 

Education + Experience:

  • Bachelor's degree in computer science or a related field is required.
  • A minimum of one year of professional job experience or comparable industrial experience is required.

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.

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