Welcome to MiDas Technologies (P.) Ltd. - A Nepal based professionally managed company offering IT solutions to local as well as overseas clients. We offer you a unique combination of experience, knowledge, methodology and professional commitment that makes us the right choice for your business. Our continue success is a reflection of our primary focus- value, quality and commitment to the best possible customer service. As we develop new modules and update ... exisiting ones, we always ensure that our current customers remain our top priority. We are proud that our very first customer is still an important member of the MiDas family.
View Company ProfileSoftware Implementation Officer
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 1 Years -
Apply Before
: 2022-06-13 Closed
Job Description:
The Software implementation Officer represents Midas, interfacing directly with customers to understand their needs; implementation of developed technology products for end users, follow procedures to set-up the product, and also train them on how to operate it.
Roles and Responsibilities
- Deploy the software following SOP for software implementation.
- Provide immediate support to the clients which includes installing and configuring software and computer systems along with addressing their issues and requirements.
- Gather requirements and document them and disseminate to the immediate supervisor.
- Troubleshoot and resolve issues regarding software and hardware.
- Guide the system users in using the system and provide training if necessary.
- Test, evaluate the system functionality based on client’s requirements and report if any bugs in the software.
- Visit client on regular basis and get regular feedbacks from the client and implement the necessary changes and provide updates to the client about new developments.
- Communicating with clients on regular basis.
- Act as first line of technical support during implementation cycle.
- Provide regular updates to the immediate supervisor about the implementation status and clients expectations.
- Prepare reports on the daily work log and client status and report to immediate supervisor i.e implementation in charge. Every hospital have their respective in charge.
Required Knowledge, Skills, and Abilities:
- Strong communication, both written and verbal, including familiarity with complex or multi-line phone systems
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
Education + Experience:
- A bachelor’s degree in Computer Science or a related field is preferred
- Minimum 1 years of management experience, planning, tracking and managing projects that successfully met timelines and budgets
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply button below. Registered candidates may also apply using Apply Now Button