Hotel Jampa

Located in the heart of Thamel, Kathmandu, Hotel Jampa is a newly established (Proposed) 3 star hotel which run by a core management team with more than decades of experience in hospitality sector.

Contact Info

Receptionist

Secretarial/Front Office/Data Entry

Apply Before : 2020-02-19 (Closed)

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Job summary

  • No. of Vacancy
    1
  • Job Type
    Full Time
  • Offered Salary
    Negotiable
  • Gender
    Both
  • Career Level
    Mid Level
  • Industry
    Hotels / Resorts / Restaurant
  • Experience
    2 Years
  • Location
    Kathmandu
  • Apply Before
    2020-02-19
    Closed

Job Description:

  • Meeting the company S.O.P’s (Personal presentation, Check INS and Check outs, Answering telephones, Guest complaints and mystery guest questionnaire
  • Assisting disable guests and responsible for room allocation
  • Promote and up sell Hotel facilities
  • To greet guests following correct registration procedures
  • Provide an efficient and accurate booking facility in the absence of the Reception manager
  • Open up and close down reception when on relevant shift, passing on and receiving all information to and from the night porter
  • Maintain a clean, tidy and safe reception area
  •  Issue and receive departmental keys.
  • Print daily reports for housekeeping, and F&B
  • To be aware of all functions that day and their needs
  • Maintain knowledge of all services, policies and procedures offered by all departments
  • Report all accidents via the company accident reporting procedure to a manager
  • Work with the porters to assist guests to their room/lodge, issuing keys and information

Reports To: Front Office Manager

Required Knowledge, Skills, and Abilities

  • Previous experience as receptionist in same field is must
  • Excellent communication skills both verbal and written
  • Excellent customer care skills both face to face and telephone
  • Able to work shifts as required
  • Excellent presentation skills

Education + Experience

  • Must have Completed Intermediate Level

Apply Instruction

Interested and eligible candidates are requested to submit their updated resume to  hr@hoteljampa.com

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