Located in the heart of Thamel, Kathmandu, Hotel Jampa is a newly established (Proposed) 3 star hotel which run by a core management team with more than decades of experience in hospitality sector. ...
View Company ProfileReceptionist
Apply Before : 2020-02-19 (Closed)
View: 4720
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 2 Years -
Apply Before
: 2020-02-19 Closed
Job Description:
- Meeting the company S.O.P’s (Personal presentation, Check INS and Check outs, Answering telephones, Guest complaints and mystery guest questionnaire
- Assisting disable guests and responsible for room allocation
- Promote and up sell Hotel facilities
- To greet guests following correct registration procedures
- Provide an efficient and accurate booking facility in the absence of the Reception manager
- Open up and close down reception when on relevant shift, passing on and receiving all information to and from the night porter
- Maintain a clean, tidy and safe reception area
- Issue and receive departmental keys.
- Print daily reports for housekeeping, and F&B
- To be aware of all functions that day and their needs
- Maintain knowledge of all services, policies and procedures offered by all departments
- Report all accidents via the company accident reporting procedure to a manager
- Work with the porters to assist guests to their room/lodge, issuing keys and information
Reports To: Front Office Manager
Required Knowledge, Skills, and Abilities:
- Previous experience as receptionist in same field is must
- Excellent communication skills both verbal and written
- Excellent customer care skills both face to face and telephone
- Able to work shifts as required
- Excellent presentation skills
Education + Experience:
- Must have Completed Intermediate Level
Apply Instruction:
Interested and eligible candidates are requested to submit their updated resume to hr@hoteljampa.com