This Marketing Project Manager role will be client facing (Although some marketing project manager roles are exclusively internal). You'll want to have confidence, be driven, ready to break out of your comfort zone, make a difference - an impact, and most importantly, make clients excited to work with you and ecstatic about their marketing results. This role requires a really organised, detail-oriented, and proactive person with strong interpersonal skills and get-it-done attitude. A team player, resourceful, and an excellent communicator. Driven to exceed our client’s happiness!

This person will oversee one-time projects such as website designs, any and all marketing actives, content-driven marketing and any marking strategy under the digital universe; onboarding of new monthly recurring contracts; and tracking the success of existing ongoing contracts. There are often between 10-25 one-time projects and up to several monthly onboarding projects. It's really fast-paced.

The role will require business analysis and documenting business requirements, as well as seeing them through the lifecycle of projects, as necessary, and finally - identifying and implementing process improvements.

The Marketing Project Manager will manage ongoing, timely, and friendly, yet professional client communication with updates and questions/answers.

The most important responsibilities will include:

• Strategizing on behalf of, and with, clients.
• Identifying challenges before they become a challenge and as they come - by thinking through solutions and brainstorming - with team members and independently.
• Thinking quickly of solutions, ideas, and recommendations, especially when communicating with clients on email and on zoom.
• Being confident in communications and decisions.
• Driving projects to launch/complete, with well-communicated updates, and beautiful and properly executed deliverables.

Tactical responsibilities:

• Plan, manage, and execute by identifying all the tasks that need to be completed within a marketing campaign, and then strategically delegating those tasks to the appropriate team members.
• Manage day-to-day marketing activities to ensure seamless execution and workflow management.
• Hold team members accountable for delivering on tasks, with quality, by proactively leading and removing daily blockers that interfere with project success factors.
• Drive team productivity by optimising marketing processes and efficiently managing resources to balance workload, including proactively identifying new resource needs.
• Deliver timely and remarkable customer service to clients.
• Maintain ownership of team-wide communication, and coordinate status determination; act as a resource person by performing research, analysing information, providing documentation, and preparing or rolling up reports.
• Manage all initiatives within the company’s project management software to make sure all tasks and projects are up to date on a daily basis and that all changes/updates are tracked within the system.
• Evaluate work for quality, using a highly detail-oriented approach.
• Managing project debriefs to identify lessons and content that can be applied to future clients and projects.
• Identify lessons learned that can be applied to future clients and projects.
• Identify best practices and opportunities for project teams to improve their effectiveness and efficiency.
• Review paid media quality and provide actionable feedback to ads managers.

For this role, we require that you, please, have experience in:

• Marketing strategy/support-related work
• Paid Media (Facebook and/or Google ads)

Measurement/Areas of success (how do you know you're doing an amazing job?):

• Client happiness/feedback of experience and deliverables.
• Client Retention and upsell Rate.
• Meeting one-time-project and recurring work budgets and timelines.

• 3 years of professional experience