The British College

The British College

Teaching/Education

Kathmandu

The British College (TBC) provides world-class education in Nepal. In this regard we have a distinctive identity as the pioneering International College in Nepal. TBC is a global institute: it has international staff and students from many parts of the world. TBC has an international working environment and its staff gets international exposure and training in the UK and abroad. ...

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IT Services Officer

Apply Before : 2022-07-23 (Closed) View: 2045

Job summary

  • No. of Vacancy
    : 1
  • Job Type
    : Full Time
  • Offered Salary
    : Negotiable
  • Gender
    : Both
  • Career Level
    : Mid Level
  • Experience
    : 1-2 Years
  • Apply Before
    : 2022-07-23 Closed

Job Description:

  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. Desktops, Laptops, disk drives, Projectors, Telephones, and printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;  Network cable patching, laying, Cable management and troubleshooting.
  • Network rack mounting, installing patch panel and other network equipment (Switch, Router, Access points etc) mounting and installing.
  • Maintain accurate and complete documentation for Network and cable layout.
  • Prepare data spreadsheets, charts, graphs, and other documents as required.
  • Greet customers and address their requests.
  • Prepare the list of required IT equipment and propose to Line manager.
  • Provide technical assistance to office staff as needed.
  • Assist in software and hardware upgrades.
  • Add or update workstations for office staff.
  • Perform routine PC maintenance and updates for performance efficiency.
  • Supervise and process help desk support requests. 

Required Knowledge, Skills, and Abilities:

  • Ability to troubleshoot common hardware/software issues
  • Ability to meet deadlines and adjust to changing priorities
  • Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head
  • Ability to quickly gain new skills and knowledge when faced with new challenges,
  • Attention to detail
  • Excellent verbal and written communication skills 

Education + Experience:

  • 1-2 years of prior work experience

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button

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