Over 50 years old and counting, Hotel Annapurna is located in the heart of the city and is spread over 5.5 acres of serenity. Here, you are enveloped in the comfort and convenience of fine accommodation, a half Olympic-sized pool and fine dining. You are minutes away from both breathtaking heritage sites and many of the diplomat ... ic and business districts. The Hotel continues to build on its heritage and improve its services to make sure that each guest has an experience to treasure.
View Company ProfileGuest Service Assistant
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 4 Years -
Apply Before
: 2019-10-29 Closed
Job Description:
- Look after the Guests and attend the guest at the time of check in and oversee that the guests have a pleasant stay; their requests and requirements are met, through the cooperation and co-ordination with the other departments in the hotel.
- To ensure and resolve any guest issues in co-ordination with GSM
- Any special request by the guest for a particular type of room or special amenities to be placed in the room, before guest arrival.
- To check VVIP’s and VIP’s room and send copies to the related departments.
- Constantly strive to get excellent and friendly service to the best of her ability and process in guest payment.
- To assist in providing value added service to the guests by doing whatever reasonable and possible to meet or exceed customer expectations and assign room and take care of administrative duties.
- To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Required Knowledge, Skills, and Abilities:
Experience: Preference will be given to those who have previous experience of working in 4/5 star hotel as GSA or receptionist in Front office department. Those who have basic training would be an added advantage.
Education + Experience:
Bachelor’s degree in Hotel Management or equivalent
Benefits:
- Fluent speaking in English, good looking with pleasant personality and able to handle the guest tactfully
- Flexible at work as per need of the organization
Apply Instruction:
Interested candidates may apply with duly updated Curriculum Vitae by 2 , October 2019 to hrd@annapurna.com.np
Human Resources Department
Hotel Annapurna
P.O. Box 140, Durbar Marg, Kathmandu
Phone No. 977-1-4221711
Only shortlisted candidates will be called for an interview.