Innovate Nepal Group (ING) is an investment holding company that focuses on innovating higher education in Nepal by blending international qualifications with local contexts. Due to the pioneering work that we have done in the country, Government of Nepal’s Ministry of Education had in 2014 awarded our Executive Chairman Mr. Sulav Budhathoki, with a Letter of Commendation for advancing the betterment of higher education in Nepal. ING i ... s the sole shareholder of Islington College Kathmandu (ICK; first academic institution in Nepal to offer UK Undergraduate & Post Graduate Degree qualifications) and majority shareholder of Merryland College Biratnagar (MCB; the first academic institution in Biratnagar to offer UK University Undergraduate Degree qualifications).
View Company ProfileFront Desk Officer
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 3 Years -
Apply Before
: 2020-11-17 Closed
Job Description:
Job Overview
We are looking for an experienced Front Desk Officer with a pleasant personality and dynamic professional attitude to provide professional and friendly service to all our customers and visitors.
Job Location: Kathmandu
Required Skills: Communication, Interpersonal, Time Management, Office Management, Administrative Skills
Job Description
- Maintain positive and professional attitude at all times.
- Ensure timely and accurate customer service.
- Handle complaints and specific customers’ requests.
- Respond to questions and concerns of visitors and guide them to the concerned department if they have any queries.
- Keep records of customer’s interactions, phone calls, and complaints.
- Maintain an organized and comprehensive filing system.
Required Knowledge, Skills, and Abilities:
- Excellent interpersonal communication skills (written and verbal).
- Excellent office management and general administrative skills.
- Good organizational and multitasking abilities.
- Ability to work well under pressure and stressful situation.
Education + Experience:
- Bachelors’ Degree.
- 3 years’ work experience as a Front Desk Officer or Customer Service Officer with office management and general administrative tasks
Benefits:
- Exceptional team and expert mentors
- Attractive employment benefits
- Global exposure and growth opportunities
- State of the art workplace
Apply Instruction:
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