Dish Media Network

Dish Media Network

Software Industry

Kathmandu

Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay-TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 75 districts, the company has high-quality infrastructure for digital satellite broadcasting. DishHome strives ... to create an environment where people can contribute to its corporate culture, business process, and strategic goals.

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Enterprise Technician

Apply Before : 2024-01-19 (Closed) View: 1145

Job summary

  • No. of Vacancy
    : 1
  • Job Type
    : Full Time
  • Offered Salary
    : Negotiable
  • Gender
    : Both
  • Career Level
    : Mid Level
  • Experience
    : 2-5 Years
  • Apply Before
    : 2024-01-19 Closed
  • Skills
    :
    Excel
    Networking
    Powerpoint
    Word

Job Description:

  • Deliver and install the equipment’s based on survey and solution team design/ report.
  • Serve existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
  • Keeps personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
  • Promote positive customer experience by promptly examining complaints and identifying solutions, suggesting improved methodologies, and recommending system enhancements.
  • Set up routers, Access points, CCTV, NVR, Cabling, E-attendance, Door lock and home networks to enable customer access to the Internet.
  • Maintain assigned tools and equipment in good operating condition by following instructions, troubleshooting malfunctions, maintaining supply levels, performing regular maintenance, and scheduling needed repairs. 
  • Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
  • Test circuits and connections to ensure customer satisfaction.
  • Respond to and resolve inquiries regarding service quality or system requirements.

Required Knowledge, Skills, and Abilities:

  • Knowledge of techniques and standards for fiber-optic and Ethernet cabling is must.
  • Ability to handle pressure, good communication and analytical skill.
  • Skilled at nurturing client relationships.
  • Committed to preserving client and business confidentiality.
  • Proficient in using MS- Office package.

Education + Experience:

  • Two to five years of experience installing and troubleshooting high-speed Internet access. 
  • Experience as a lineman with skills of electronics troubleshooting would be an added advantage.
  • ​High-school diploma or college degree in related field.

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.

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