Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay-TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 75 districts, the company has high-quality infrastructure for digital satellite broadcasting. DishHome strives ... to create an environment where people can contribute to its corporate culture, business process, and strategic goals.
View Company ProfileEnterprise Technical Support
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 1 Years -
Apply Before
: 2024-08-24 Closed -
Skills
:NetworkingRoutersSwitchesTroubleshooting
Job Description:
- Responsible for providing field support to enterprise customers.
- Detect and respond to alarms, open tickets, and assist with troubleshooting as required.
- Take appropriate action including site visits to resolve the issue within the given time frame.
- Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate.
- Should be able to troubleshoot issues related to Routers, switches, and Wi-Fi access points.
- Should be able to do structured cabling and install network equipment and IPTV.
- Contribute to a daily activity report and support troubleshooting activities as required.
Required Knowledge, Skills, and Abilities:
- Technical understanding of internet and network technologies.
- Strong written/verbal communication skills.
- Ability to work in a tight schedule and shifts.
- Two-wheeler with driving license is compulsory.
Education + Experience:
- Plus 2 or Diploma in IT preferred.
- Fresher’s can apply, ISP experience is an added advantage.
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.
