Dish Media Network

Dish Media Network

Software Industry

Dhanusha

Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay-TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 75 districts, the company has high-quality infrastructure for digital satellite broadcasting. DishHome strives ... to create an environment where people can contribute to its corporate culture, business process, and strategic goals.

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Enterprise Technical Support

Apply Before : 2024-07-26 ((2 Days Left)) View: 1160

Job summary

  • No. of Vacancy
    : 1
  • Job Type
    : Full Time
  • Offered Salary
    : Negotiable
  • Gender
    : Both
  • Career Level
    : Mid Level
  • Experience
    : 1 Years
  • Apply Before
    : 2024-07-26 (2 Days Left)
  • Skills
    :
    Networking
    Routers
    Switches
    Troubleshooting

Job Description:

  • Responsible for providing field support to enterprise customers.
  • Detect and respond to alarms, open tickets, and assist with troubleshooting as required.
  • Take appropriate action including site visits to resolve the issue within the given time frame.
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate.
  • Should be able to troubleshoot issues related to Routers, switches, and Wi-Fi access points.
  • Should be able to do structured cabling and install network equipment and IPTV.
  • Contribute to a daily activity report and support troubleshooting activities as required.

Required Knowledge, Skills, and Abilities:

  • Technical understanding of internet and network technologies.
  • Strong written/verbal communication skills.
  • Ability to work in a tight schedule and shifts. 
  • Two-wheeler with driving license is compulsory.

Education + Experience:

  • Plus 2 or Diploma in IT preferred.
  • Fresher’s can apply, ISP experience is an added advantage.

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.