Vianet Communications P. Ltd. is one of the leading providers of high speed Internet connectivity and communications solutions for business and individuals in the greater Kathmandu Valley. Established in 1999, Vianet Communications has always remained in the forefront providing reliable and affordable Broadband Internet Services. In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and h ... as been successful in connecting the most number of homes and offices with FTTH in the region. We are solely focused on FTTH services and our engineers constantly strive to bring the best product and service package according to our customer needs. Vianet Communications aims to be the service provider that makes future Broadband dream a reality today.
View Company ProfileData Analyst (for Quality and Process Excellence Department)
Job summary
-
No. of Vacancy
: 5 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Entry Level -
Experience
: - Years -
Apply Before
: 2019-08-11 Closed
Job Description:
- Prepare excel-based reports about organizational performance indicators and organizational and marketing trends
- Audit organizational processes and related transactions to determine process errors and transactional defects guided by the organizational/departmental Standard Operating Procedures and prepare reports on the same
- Audit entire customer journey to determine and report organizational service delivery strengths and weakness with recommendations for improvements
- Audit various operational processes and service transactions at branches of Vianet Communications to determine branch performance level and prepare weekly reports on the same.
- Contribute to internal and external projects assigned to the department
Required Knowledge, Skills, and Abilities:
- Must have knowledge of Excel: Intermediate Level
- Should have good analytical Skills
- Ability of attention to Detail
- Should have good English Language Skills
Education + Experience:
Bachelors