Treeleaf is an innovative tech company that specializes in AI for the advancement of the human race. We see a world where technology enhances human potential and helps it to set foot into a new era of intelligence. With a team focused on driving advancements, discovering technological solutions and enacting a path to AI, we ensure our clients a market-driven exemplary service. We aim to provide an honest service with realistic timelines and focus on quality ... instead of quantity. Additionally, we help you discover the true value of data to obtain meaningful insights that would help you anticipate future outcomes by infusing intelligence into your day-to-day functionality.
View Company ProfileCustomer Support Representative
Job summary
-
No. of Vacancy
: 3 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 1 Years -
Apply Before
: 2021-12-23 Closed -
Skills
:Customer ServiceCommunicationsCustomer Relationship Management
Job Description:
We are looking for a Customer Support Representative who has a good command of English and excellent communication skills and also has the ability to manage customer queries and complaints.
Job Description
- Must have good communication skills.
- Must have good English writing skills and verbal skills.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Direct call with customers to address their queries/issues.
Required Knowledge, Skills, and Abilities:
- Experience working with customer support.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers
- Strong phone contact handling skills and active listening
- Ability to multitask, prioritize and manage time effectively
Education + Experience:
- Bachelor's Degree completed.
- 1 year of prior experience in a related field.
Benefits:
- 5 working days
- Insurance Plan
- Citizen Investment Trust (CIT)
- Lunch facilities
- Attractive salary for deserving candidates
- Periodic Salary review and Grading
- Periodic refreshment programs
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.