Treeleaf Technologies

Treeleaf Technologies

Treeleaf is an innovative tech company that specializes in AI for the advancement of the human race. We see a world where technology enhances human potential and helps it to set foot into a new era of intelligence. With a team focused on driving advancements, discovering technological solutions and enacting a path to AI, we ensure our clients a market-driven exemplary service. We aim to provide an honest service with realistic timelines and focus on quality instead of quantity.

Additionally, we help you discover the true value of data to obtain meaningful insights that would help you anticipate future outcomes by infusing intelligence into your day-to-day functionality.

View Company Profile

Customer Support Representative

Marketing/Advertising/Customer Service

Apply Before : 2021-12-23 (Closed)

Job summary

  • No. of Vacancy
    3
  • Job Type
    Full Time
  • Offered Salary
    Negotiable
  • Gender
    Both
  • Career Level
    Mid Level
  • Industry
    Software Companies
  • Experience
    1 Years
  • Location
    Kathmandu
  • Apply Before
    2021-12-23
    Closed
  • Views
    1370
  • Skills
    Customer Service
    Communications
    Customer Relationship Management

Job Description:

We are looking for a Customer Support Representative who has a good command of English and excellent communication skills and also has the ability to manage customer queries and complaints.

Job Description

  • Must have good communication skills.
  • Must have good English writing skills and verbal skills.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Direct call with customers to address their queries/issues.

Required Knowledge, Skills, and Abilities

  • Experience working with customer support.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers
  • Strong phone contact handling skills and active listening
  • Ability to multitask, prioritize and manage time effectively

Education + Experience

  • Bachelor's Degree completed.
  • 1 year of prior experience in a related field.

Benefits

  • 5 working days
  • Insurance Plan
  • Citizen Investment Trust (CIT)
  • Lunch facilities
  • Attractive salary for deserving candidates
  • Periodic Salary review and Grading
  • Periodic refreshment programs

Apply Instruction

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.

Company others jobs