The Golyan Group is a leading private sector enterprise headquartered in Nepal, with an annual turnover of $200 million. The Group comprises dynamic individuals who come together with a shared commitment of driving strong, positive change in both the economy and communities of Nepal. It’s our continuous endeavor to uphold the heritage we have built over these successful decades. ...
View Company ProfileCustomer Support Representative
Job summary
-
No. of Vacancy
: 2 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 1 Years -
Apply Before
: 2021-01-09 Closed
Job Description:
Company: Golyan Group - FMCG Division
Designation: Customer Support Representative
Major Roles:
- Serves customers by providing product and service information and resolving product and service problems.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Prepares product or service reports by collecting and analyzing customer information.
Required Knowledge, Skills, and Abilities:
- Good communication skills
- Fluency in English
Education + Experience:
- Bachelors in any stream
Apply Instruction:
Aspirants are requested to send their updated resume with a cover letter to jobaxlenp@gmail.com with the Subject 'Customer Support Representative'.