Janaki Technology is one of the leading IT organizations in Nepal with scalable products like Sparrow SMS (sparrowsms com) Khalti (khalti com ) and Picovico (picovico com). We are focused on making the ... lives of Nepalese people easier with our services. We are a vibrant team of 80 members and are seeking to add more active members to our team.
View Company ProfileCustomer Support Officer
Apply Before : 2019-07-31 (Closed)
View: 4105
Job summary
-
No. of Vacancy
: 4 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Entry Level -
Experience
: 1 Years -
Apply Before
: 2019-07-31 Closed
Job Description:
- Deliver high quality customer focused engagement service to ensure that customers have the opportunity to be effectively involved in developing, shaping and monitoring all services
- Provide an efficient support service across for customer involvement across the organization
- Develop opportunities for involvement in all areas of the organization to ensure that the service continues to address customers continually changing priorities
- Assist in the promotion, support and development of all Involvement approaches, policies and action plans
- Research best practice to assist with the development of all customer engagement approaches
- Facilitate clients/lead communication
- Represent the company in various events, socializing events and other activities and facilitate in promotion and branding of company, its products/ services
Required Knowledge, Skills, and Abilities:
- Bachelor’s degree in management preferably with specialization in Marketing
- Familiarity with CRM
- Excellent communication skills
- Fluency in English (written and spoken) and Nepali (spoken)
- Excellent team player
- Positive attitude and high zeal to learn
- Cheerful personality
- Two wheeler license holder preferred
Education + Experience:
Bachelors
Apply Instruction:
Interested candidates are requested to send their recently updated resume to hrm@janakitech.com