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TechAxis

TechAxis

Teaching/Education

Lalitpur

TechAxis was established in 2017 by a group of passionate, experienced Engineers and IT professionals. We have decades of experience in the IT industry. With the aim of sharing our experiences, we have initiated a platform named “TechAxis” with the motto “Learn First to Lead the Rest“. Our principal objective is to deliver job oriented training for both IT and Non-IT students to help them perform excellence in their choice o ... f domains. We understand the importance of the amount of investment you put into us, and we make sure that we train the candidate to suit the needs of the industry.

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Customer Support and Lead Management Intern

Apply Before : 2025-01-12 ((9 Days Left)) View: 359

Job summary

  • No. of Vacancy
    : 1
  • Job Type
    : Full Time
  • Offered Salary
    : Negotiable
  • Gender
    : Both
  • Career Level
    : Intern Level
  • Experience
    : Fresher
  • Apply Before
    : 2025-01-12 (9 Days Left)

Job Description:

This role is designed to support TechAxis by responding to potential trainees inquiries and ensuring seamless communication, helping us turn leads into successful enrollments.

Key Responsibilities:

  1. Inquiry Handling:
    • Respond to inquiries received through our marketing channels.
    • Provide accurate and detailed information regarding course fees, schedules, and curriculum.
  2. Lead Management:
  3. Maintain and organize leads in the CRM system.
  4. Follow up with potential trainees to answer additional queries and assist with their decision-making process.
  5. Appointments with course advisors.
  6. Coordinate with the training and administrative team to provide accurate information to trainees.
  7. Prepare daily and weekly reports on the status of leads and their conversion progress.
  8. Suggest improvements for inquiry management processes based on observed patterns.
  9. Ensure a positive experience for prospective students by handling inquiries promptly and professionally.
  10. Build rapport with potential trainees to create trust and encourage enrollment.
  11. Scheduling and Coordination:
  12. Reporting:
  13. Customer Engagement:

Required Knowledge, Skills, and Abilities:

  • Excellent communication skills (written and spoken) in English and local languages.
  • Basic knowledge of Sales and Social media marketing
  • Ability to manage multiple inquiries efficiently while maintaining accuracy and professionalism.
  • Proficiency in using office applications like Word, Excel, and CRM tools is an advantage.

Education + Experience:

  • Currently pursuing or recently completed Bachelor’s Degree in Management

Benefits:

What We Offer:

  • Hands-on experience in lead management and customer interaction in a dynamic work environment.
  • Mentorship and training to enhance professional skills.
  • Internship completion certificate/ Growth opportunity as per the performance

Internship Duration: 3 months (with the possibility of a full-time role based on performance).

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using the Apply Now Button.

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