Pay Nep Private Limited, came into existence as the sixth Payment Service Provider of Nepal by receiving its operating License from Nepal Rastra Bank on Shrawan 15, 2076 B.S (August 1, 2019) with an objective of creating a unified aggregated payment platform that brings exercisable financial power to the hands of all Nepali, in spite of any all cultural, regional and educational background. Pay Nep sets to provide An easy to use digital wallet, for a ... ll people to exercise their financial power directly from their hands. An open ended API based integration system, for all BFIs and Payment Platforms, to eliminate the need for the users to physically visit any branch, to receive the banking facilities, and transact. An easy to integrate API based aggregator, for all Merchants/ Merchant groups, to have a digital solution both for operations and transactions.
View Company ProfileCustomer Service Representative
Job summary
-
No. of Vacancy
: 10 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: -
Experience
: - Years -
Apply Before
: 2019-05-06 Closed
Job Description:
- Attend huge amount of calls
- Deal with customers in interactive and pleasant manner
- Identify and resolve the consumer complaints, follow up on that as well
- Maintain the know your customer records properly
- Revolve around picking calls of customers
- Solving the customer queries, market research, idea presentation
- Follow the procedures and policies of the organization and even pass on some recommendations, based on their customer interaction
Education + Experience:
- Minimum +2 or above
- Good verbal communication and mannerism
- Proper handling of customer and active listening to understand customer needs
- Excellent verbal communication skills in both Nepali and English with all kinds of clients and customers
- Capable of dealing calmly and politely with public under stressful conditions