Agile Solutions - Business Solutions through Software, Expertise and Methodology In a business environment in which it is increasingly difficult for customers to tell the difference between you and your competitors, you need a way to ensure your continued success no matter what. You must have an efficient internal system in place and continuously assess your company. Not an easy task, you may say. But with the solutions Agile Solutions brings you, it&r ... squo;s easy. Agile Solutions combines globally appreciated software with industry expertise, exceptional implementation, customization and training to contribute to your continued success.
View Company ProfileCRM Consultant
Job summary
-
No. of Vacancy
: 2 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 2 Years -
Apply Before
: 2019-08-02 Closed
Job Description:
- Responsible for software configuration, documentation, implementation, training, and support of Dynamics 365 CRM,
- Support existing client base with support issues that arise
- Analyze existing processes and develop recommendations to improve client performance
- Meet deliverable targets and complete project tasks within budget and to clients’ satisfaction
- Identify assignment conflicts and issues and communicate to engagement Project Manager
- Build positive client relationships while developing an understanding of customers’ businesses
Required Knowledge, Skills, and Abilities:
Hard Skills
- Proven experience of delivering CRM solutions or equivalent consultancy roles
- Have an industry recognised qualification (Bachelor in related discipline etc.)
Demonstrated Ability To:
- Analyse and understand business problems
- Model data and processes
- Conduct workshops and training sessions
- Plan and carry out system and user acceptance testing
Familiar and Experienced In:
- Microsoft Dynamics 365 CRM
- Implementation Methodology and Project Management tools
- Industry Knowledge (Should be well versed in Sales, Marketing and Service operations)
Soft Skills
- High degree of insight and analytical skill
- Team-oriented; willing to align work with team’s priorities and goals
- Able to influence, negotiate and build consensus
- Excellent communication, planning and organisational skills
Education + Experience:
Bachelors