Dish Media Network

Dish Media Network

Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay-TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 75 districts, the company has high-quality infrastructure for digital satellite broadcasting.

DishHome strives to create an environment where people can contribute to its corporate culture, business process, and strategic goals.

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Associate SMS Support Office/ Engineer

Support

Apply Before : 2022-08-10 (Closed)

Job summary

  • No. of Vacancy
    3
  • Job Type
    Full Time
  • Offered Salary
    Negotiable
  • Gender
    Both
  • Career Level
    Mid Level
  • Industry
    Software Industry
  • Experience
    1 Years
  • Location
    Kathmandu
  • Apply Before
    2022-08-10
    Closed
  • Views
    1865

Job Description:

  • Monitor, operate and troubleshoot the different functions of core billing system and other software.
  • Dealer/ Sub dealer/ service franchise/ Technician/ vendor CARE/OSS support.
  • Support and configuration of issue related with mobile app and website.
  • Monitor and maintain regular log sheet of various problems related to customer support regarding service and provide appropriate solution.
  • Coordinate with customer support supervisor/team leads and troubleshoot the problems regarding the service.
  • Testing various modules of software before implementation on system.
  • End user software implementation
  • Testing and QA of various schemes and in-house application before deployment on production environment.
  • Preparation of work relevant documents needed for the designing of the tasks.
  • Conducting tests and troubleshoot on all system related issues.
  • Identification of the technical problems on core system and solve them at earliest possible way.
  • Deep understanding of software testing and implementation flow. scheduling assigned responsibilities and ensure its successful completion on the stipulated timeframe

Required Knowledge, Skills, and Abilities

  • Excellent communication, interpersonal and organizational skill.
  • Strong analytical, reporting and documentation skill.
  • Good at multitasking and undertaking responsibilities.
  • Able to handover the assigned task on time. 

Education + Experience

  • Bachelor degree on computer science or information technology or closely related field.
  • Experience at least 0-1 year is preferred.

Apply Instruction

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