Project Implementer leads projects where new/old software or technical systems are implemented. They manage a team of implementation (technical s... Read More
Project Implementer leads projects where new/old software or technical systems are implemented. They manage a team of implementation (technical support staff) and ensure all of the client’s needs are met throughout the implementation process. This is a skilled position that requires extensive experience in a related field along with a good level of education. Implementation project managers typically work in an office setting but travel often as new projects begin for different clients. Implementation project managers usually work full-time hours and often work overtime in order to meet deadlines as projects close. They report directly to the immediate channel head and work closely with client middle & upper management.
Responsibilities:
Participate in contract deliverables before contracts are created
Assess the client’s needs
Provide product demos and walk-throughs to customers.
Respond to product-related technical inquiries from customers.
Manage a team of implementation (technical support staffs)
Act as the first line of technical support during the implementation cycle.
Manage conflicts between internal teams and clients
Help customers in product deployment and troubleshooting technical issues, both verbally and electronically in a positive, professional, efficient manner
Communicating with the clients throughout the software implementation and customization process to obtain feedback and approval.
Documenting requirements of clients and communicating it effectively with the technical team to obtain the desired results.
Capture customer requirements and common causes of technical issues
Respond to product-related technical inquiries from customers
Maintains quality service by establishing and enforcing organization standards.
Managing and delivering the services required to meet implementation goals at a high level of quality with TEAM APPROACH.
Follow-up on customer issues in timely manner and monitor them to closure.
A weekly visit to the hospital for taking feedback from the client.
A weekly phone call to the hospital for any issue.
Timely solve the issue of hospital
Timely report on project progress
Daily report entry in Project TRACKER
Daily work status update to assigned Project FUNNEL
Provide regular updates to top management about the implementation status.
Contributes to team effort by accomplishing related results as needed.
Mentoring the team and leading them to successful implementation.
Education + Experience:
4+ years of professional work experience
Bachelors completed in related field
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.
Job Description for PMO (Nepal)
Project Management Office is involved in.
Overseeing all the running and upcoming projects from Initiation ti... Read More
Overseeing all the running and upcoming projects from Initiation till Closure stages.
Check and maintain the good health of running projects in terms of Scope, Schedule, Quality, Risk, and proper Closure with all necessary documents.
Analyse the dependencies in order to streamline the projects in the pipeline.
Report into Head of Projects UK, and work with Dogma Group senior management team (SMT), and Nepal delivery teams to introduce and improve project/program management processes in order to achieve organizational strategic goals.
Implement metrics to give visibility of project planning, resources, burn rate, resource efficiency, quality, client satisfaction, invoicing/cash flow and profitability as we move to project costing. Communications through to support and account management teams.
Responsibilities
This role requires a high level of understanding of Project/Program Designing and Executing methodologies to fulfil the following responsibilities.
Organizing programs and activities in accordance with the mission and goals of the organization.
Developing an evaluation method to assess program health and identify areas for improvement.
Managing a team with a diverse array of talents and responsibilities, including skills development, motivation, and evaluation.
Ensuring goals are met in areas including completeness of delivery, customer satisfaction, safety, quality, and team member performance.
Implementing and managing changes and interventions to ensure project goals are achieved.
Meeting with stakeholders to make communication easy and transparent regarding project requirements, complexity, issues, progress, and decisions on solutions.
Producing accurate and timely reporting of program status throughout its life cycle.
Analyzing and mitigating program risks.
Ensuring relevant standards, processes and regulations are upheld.
Tracking resource efficiency and requirements.
Tracking project costs to make them profitable.
Smooth interfaces with Sales (Project kick-off), Consultants (Handover), Support & Client Relations (Go-Live) 13. Performing related administrative tasks.
Required Knowledge, Skills, and Abilities:
Job Requirements
Stakeholder management skills.
Experience managing a team of diverse talents.
Knowledge of CRM / ERP software development procedures is preferred.
Preferably Professional Certification like PMP ® or PRINCE2.
Authorities
Participate and give input for process improvement initiatives.
Give necessary instructions to and facilitate team members.
Support for the performance evaluation of team members.
Act and recommend for team formation, development, and motivation.
Approvals and other administrative tasks authorized by executive management.
Education + Experience:
6+ years of working experience in Project/Program management.
Job Benefits:
International exposure
Workdays only from Monday-Friday
Opportunity to work with the team of tech giants like Microsoft, Amazon, and Google
Attractive salary
Training on personal growth, professional development, English language
Health insurance (Medical/Accidental)
Dashain bonus
Sick, personal, maternal/parental leave
Internal training
20% of paid work time for learning and career development
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.
At Leapfrog, our mission is to be a role model technology company. We want to be trusted partners, world-class engineers, and creative innovators... Read More
At Leapfrog, our mission is to be a role model technology company. We want to be trusted partners, world-class engineers, and creative innovators for our clients. We have built awesome software products across various verticals and take pride in our craftsmanship that has produced greater results in the software industry and the overall ecosystem.
As a Project Manager, you will closely work with our engineers to develop a plan and execute project deliverables. You will understand the business acumen and be able to break down complex problems into steps that drive product development. You will develop a better outlook for eliciting product requirements throughout the execution cycle, focusing specifically on analyzing, scheduling, assessing risks. Most importantly, you’ll keep all stakeholders informed and happy. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Lead and manage medium complexity projects through the entire software development lifecycle independently.
Develop and/or review estimates and assumptions for the project’s schedule, effort, and cost using established guidelines and best practices.
Determine the project process, resource requirements, team roles and responsibilities, and schedule. Customize the project process depending on circumstances.
Responsible for requirement building, change management, backlog prioritization, sprint planning, release, daily standups, reviews and overall execution.
Anticipate business demands and take initiatives to develop software that aligns to the business requirements.
Participate in the development and review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation
Ensure proper monitoring and periodic project health check (code quality, project quality, security, resource dependencies etc.) of assigned projects.
Responsible for maintaining quality assurance and control in accordance with project requirements.
Responsible for establishing clear ownership of project tasks, ensuring every team member has the required tool & support needed and providing timely feedback.
Set clear expectations, provide needed autonomy to team members, timely track and monitor the progress and give recognition for results.
Encourage, motivate and coordinate all team members for the synergetic results. Ensure good culture with the team.
Help in resource allocation across the project and invest time and effort to develop talent.
Provide timely, accurate, and unbiased feedback to team members and senior management on both improvement areas and remarkable achievements/contributions.
Provide guidance and mentorship to small-scale projects with no PM or Associate PM.
Responsible for soft skills development of team members.
Report to Senior Management on project status
Required Knowledge, Skills, and Abilities:
Demonstrable experience in handling medium complexity projects
Demonstrable verbal and written communication skills - both English and Nepali. Fluent with client communication.
Demonstrable knowledge and experience of Agile development methodologies.
Technical background with understanding and/or hands-on experience in software development and web technologies is preferred.
Excellent analytical and problem-solving skills. Able to analyze the available data and make decisions that affect the project on a regular basis.
Solid organizational skills including attention to detail and multitasking skills
PMP/Scrum certification is a plus
Project skills - ability to understand product vision and empathize with the client business; ability to plan resources and schedules; ability to plan and implement change management; ability to negotiate tactfully with the client and team;
People skills - ability to supervise, delegate & empower team members; ability to persuade, motivate, inspire and mentor team members; ability to provide direct and candid feedback to team members on their performance; demonstrable experience of people development; ability to identify and recruit people suitable for the organization
Education + Experience:
IT, Engineering, or MBA Graduate with at least 2 years of experience in Project Management tools and procedures.
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.
At Leapfrog, our mission is to be a role model technology company. We want to be trusted partners, world-class engineers, and creative innovators... Read More
At Leapfrog, our mission is to be a role model technology company. We want to be trusted partners, world-class engineers, and creative innovators for our clients. We have built awesome software products across various verticals and take pride in our craftsmanship that has produced greater results in the software industry and the overall ecosystem.
As an Associate Project Manager, you will closely work with our engineers to develop the plan and execute project deliverables. You will understand the business acumen and be able to break down complex problems into steps that drive product development. You will develop a better outlook for eliciting product requirements throughout the execution cycle, focusing specifically on analyzing, scheduling, assessing risks. Most importantly, you’ll keep all the stakeholders informed and happy. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Lead and manage small-scale projects through the entire software development lifecycle, independently or with minimal supervision.
Develop and/or review estimates and assumptions for the project’s schedule, effort and cost using established guidelines and best practices.
Determine the project process, resource requirements, team roles and responsibilities, and schedule. Customize in consultation with senior PMs.
Responsible for requirement building, change management, backlog prioritization, sprint planning, release, daily standups, reviews and overall execution.
Anticipate business demands and take initiatives to develop software that aligns to the business requirements.
Participate in the development and review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation
Responsible for maintaining quality assurance and control in accordance with project requirements.
Responsible for establishing clear ownership of project tasks, ensuring every team member has the required tool & support needed and providing timely feedback.
Set clear expectations, provide needed autonomy to team members, timely track and monitor the progress and give recognition for results.
Ensure proper monitoring and periodic project health check (code quality, project quality, security, resource dependencies etc.) of assigned projects.
Encourage, motivate and coordinate all team members for the synergetic results. Ensure good culture with the team.
Provide timely, accurate and unbiased feedback to team members and senior management on both improvement areas and remarkable achievements/contributions.
Report to Senior Management on project status.
Required Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills - both English and Nepali.
Knowledge and experience of Agile development methodologies.
Leadership Skills - highly pro-active, self-motivated, self-organized, decision-maker, committed, and an excellent team player. Able to motivate team members, resolve conflicts, and make hard decisions when needed.
Technical background with understanding and/or hands-on experience in software development and web technologies is preferred.
Excellent analytical and problem-solving skills. Able to analyze the available data and make decisions that affect the project on a regular basis.
Solid organizational skills including attention to detail and multitasking skills
The candidate should have joined us within 2 weeks
Education + Experience:
Bachelor’s in IT, Engineering, or Business with at least 2 years of experience in the IT industry
Apply Instruction:
Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using Apply Now Button.
