Job Description:

• Deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets
• Handling queries of customers over the phone, through emails, or through online chat services on time with effective way
• Respond to emails and letters from customers regarding queries, in a timely manner
• Manage the professional relationship with customer
• Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on same Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers
• Create and Manage the professional relationship with customer and corporate houses

Required Knowledge, Skills, and Abilities:

• Must have excellent communication skills
• Proven ability to manage a varied workload to achieve priorities and objectives
• Excellent Command in English and Nepali (Speaking, Reading, Writing)
• Microsoft Application Skills (Word, Excel, PPT, Internet)
• Highly Skilled in Customer Services
• Should have good knowledge and skill to deal with corporate houses.
• Effective Teamworking Skills
• Experience on Travel Company is preferred
• Should be flexible in the rotation system of working days
• Freshers may apply

Education + Experience:

• Should have minimum Bachelor Degree

Job Benefits:

• Attractive salary
• Lunch
• Commission & Bonus
• Provisional Fund
• Mobile Recharge and Sim Card
• Training and Development 
• Special Instructions for applicants

Apply Instruction:

Please send your applications with a detailed resume at jobs@kantipurholidays.com. Telephone inquiries and posts shall not be entertained.