Jobs in E Commerce E Business

Oometo

General Management/Administration
Kathmandu
Experience: 1 Years
15 Days Left
Full Time
Quick View

The Customer Relationship Representative is responsible for maintaining and enhancing the relationship between the company and its clients. ... Read More

Job Information

Customer Relationship Representative

Oometo

Job Description:

The Customer Relationship Representative is responsible for maintaining and enhancing the relationship between the company and its clients. This role involves proactive communication, addressing customer inquiries and concerns, and ensuring a high level of client satisfaction. The ideal candidate is a skilled communicator who is committed to delivering an exceptional customer experience and building longterm client loyalty.

Key Responsibilities:

Serve as the main point of contact for customers, handling inquiries through phone, email, and chat.
Address client questions, issues, and complaints promptly and professionally, following up until resolution.
Build and maintain positive relationships with clients by understanding their needs and providing personalized assistance
Conduct regular check-ins with clients to ensure satisfaction and gather feedback on services.
Identify opportunities to enhance customer experience, and proactively suggest additional products or services.
Maintain updated records of client interactions and status updates
Monitor customer accounts and follow up on any outstanding issues or pending actions.

Required Knowledge, Skills, and Abilities:

Strong communication and interpersonal skills
Excellent problem-solving abilities with a proactive and empathetic approach
Experience in using CRM software is a plus
Ability to handle multiple client accounts and prioritize tasks effectively.
Customer-oriented mindset with a commitment to delivering high-quality service.

Education + Experience:

Bachelor’s degree in Business, Communications, or related field preferred.
Experience: 1+ years of experience in customer service, client relations, or a similar role. Freshers are encouraged to apply.

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using the Apply Now Button.

Warehouse Staff

Oometo

General Management/Administration
Kathmandu
Experience: 1 Years
15 Days Left
Full Time
Quick View

The Warehouse Staff Associate plays a vital role in the day-to-day operations of the warehouse. This role involves managing inventory, assi... Read More

Job Information

Warehouse Staff

Oometo

Job Description:

The Warehouse Staff Associate plays a vital role in the day-to-day operations of the warehouse. This role
involves managing inventory, assisting with shipping and receiving, maintaining a clean and organized
workspace, and ensuring that goods are stored and distributed efficiently. The ideal candidate is detail
oriented, physically fit, and has a proactive attitude to support smooth warehouse operations.

Key Responsibilities:

Handle receiving, storing and shipping products and accurately inspecting goods for quantity and quality.
Organize and stock goods in designated warehouse locations, ensuring that items are stored securely and efficiently.
Accurately pick and pack orders based on customer or internal requirements, following company guidelines.
Conduct regular inventory counts and help maintain accurate records of all stock.
Assist in preparing shipments, creating labels, and maintaining up-to-date records of outgoing items.
Identify opportunities to improve efficiency and support the implementation of new warehouse processes.

Required Knowledge, Skills, and Abilities:

Basic understanding of warehouse safety standards and procedures.
Ability to lift and move objects as needed.
Proficiency in basic computer skills; experience with warehouse software or ERP systems is a plus.
Strong attention to detail and ability to follow instructions accurately.
Commitment to safety and accuracy in handling warehouse tasks.

Education + Experience:

Previous experience in a warehouse, logistics, or related environment is preferred, freshers are encouraged to apply.
High school diploma or equivalent, Preferably Bachelor’s degree.

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using the Apply Now Button.

Logistics Associate

Oometo

General Management/Administration
Kathmandu
Experience: 1 Years
14 Days Left
Full Time
Quick View

The Logistics Associate will be responsible for supporting the daily operations within the logistics and supply chain department. This role ... Read More

Job Information

Logistics Associate

Oometo

Job Description:

The Logistics Associate will be responsible for supporting the daily operations within the logistics and supply chain department. This role includes tracking inventory, coordinating with internal and external teams, and ensuring timely and accurate delivery of products.

Key Responsibilities:

Coordinate transportation and warehousing.
optimizing supply chain efficiency.
monitor stock level and notify relevant teams about stock shortages or excess.
conducts audits and manage replenishments.
Maintain accurate records of inventory levels, and logistics activities.
Communicate with carriers, suppliers, and customers to confirm order status and resolve any logistics issues.
Identify areas for process improvement within logistics operations to enhance efficiency and reduce costs.
Assist in implementing new logistics strategies and procedures as directed.

Required Knowledge, Skills, and Abilities:

Good communication and interpersonal abilities
Proficient in Microsoft Office Suite (Excel, Word, etc.)
Ability to work effectively both independently and in a team environment.
Detail-oriented with high accuracy in data handling.
Problem-solving skills and proactive approach to work.

Education + Experience:

1 year of experience in logistics, supply chain, or related field.
Bachelor’s degree in management.

Apply Instruction:

Interested candidates fulfilling the mentioned criteria are encouraged to Apply using the Easy Apply Button below. Registered candidates may also apply using the Apply Now Button.

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E-Commerce, E-Business Jobs in Nepal