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ThemeGrill Pvt Ltd

ThemeGrill Pvt Ltd

Information Technology

Kathmandu

ThemeGrill Pvt Ltd is a well established web design and development company. Primarily, we develop products related to WordPress and provide services and support to our clients based on our Products. We believe in supporting customers, designing and developing premium products for end users. ...

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WordPress Developer (Technical Support)

Apply Before : 2020-04-18 (Closed) View: 3050

Job summary

  • No. of Vacancy
    : 10
  • Job Type
    : Full Time
  • Offered Salary
    : Negotiable
  • Gender
    : Both
  • Career Level
    : Entry Level
  • Experience
    : No experience required
  • Apply Before
    : 2020-04-18 Closed

Job Description:

  • Respond to support questions about ThemeGrill themes, plugins and products
  • Provide general and technical support to users via Email, Chat, Support Tickets, and Forums
  • Gather feedback from customers and prepare the necessary documents
  • Collaborate with the developer's members to resolve issues and achieve better results
  • Testing and evaluating new technology
  • Other related duties as assigned

Required Knowledge, Skills, and Abilities:

  • Basic Knowledge of WordPress, Themes, Plugin anatomy, and WordPress
  • Basic understanding of HTML/CSS/JS and PHP
  • Excellent problem-solving skills
  • Language Fluency is must
  • The capacity to work well within a team
  • Logical thinking and attention to detail
  • Interpersonal skills as you will regularly be in contact with colleagues and/or customers
  • The ability to prioritise your workload
  • The capacity to clearly explain a technical problem to a customer/colleague
  • Outstanding listening and questioning skills
  • Support background in IT product and related services will be an added advantage

Education + Experience:

  • Should have Bachelor's Degree

Benefits:

  • 5 working days a week
  • Timely salary review
  • Bonus for the dedicated employees
  • Timely refreshment and outing programs
  • A Serene workplace with a friendly environment
  • We have inhouse Badminton court, Table Tennis, Carrom Board, DartBoard, and Chess to play and enjoy the break time
  • We provide Lunch, snacks, Tea and Coffees

Apply Instruction:

Interested candidates can send their links, projects, GitHub repo links of your best work till now along with CV and cover letter via https://themegrill.com/apply-now/ 

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