A pioneer in Travel Business with specified services in Hotel Reservations, Ticketing, E-ticketing, Tour Packages, Outbound Services and many others. ...
View Company ProfileTicketing Officer
Apply Before : 2019-11-20 (Closed)
View: 3490
Job summary
-
No. of Vacancy
: 2 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 3 Years -
Apply Before
: 2019-11-20 Closed
Job Description:
Reporting To: Sr. Manager
Department International/Domestic ticketing
Responsibilities and Duties:
The Ticketing Officer is responsible for:
- Book flight ticketing for clients and customer in accordance with their request
- Provide client with travel information and ticket booking details
- Organize, schedule and book traveling tickets in accordance with individual travel plans
- Issue tickets and quote correct fares and traffic, to maximize customer satisfaction and minimize customer complaints on daily basis
- Follow up the clients regarding their issuance of tickets and reminding the time schedule
- Keep date of each and every client if they take any service related with the department
- Dealing with payments like collecting and processing payments and forward to finance department
- Keeping clients up to date with any changes and making alternative arrangements for customers
- Maintain files and control records of all clients to whom tickets are issued
- Handling the inquires related to domestic and international air ticketing
Required Knowledge, Skills, and Abilities:
- Minimum 3 years of experience in the related field
- IATA Trained with certificate is Preferred
Essential Skills, Abilities and Knowledge:
- Positive attitude
- Active listening
- Enthusiastic
- Essence of ownership
- Pressure management
- Good communication skills
- Time management
- Interpersonal
- Maintaining office morale
- Friendly, confident, cooperative and energetic
- Basic typing and computer skills
- Ability to perform basic mathematics
- General knowledge of geography
- Ability to work without close supervision
Education + Experience:
- Should have Bachelor's Degree
Apply Instruction:
Interested candidates are required to send their updated resume at marketing@yetiholidays.com by 19th November 2019