Gulf Travel & Tours Pvt. Ltd. has been registered under the Company Act since 1998. Based upon its consistent quality service and customer care, it soon became one of the renowned and well-known brands in the country. The registered office of Gulf Travels & Tours is located in Hattisar of Kathmandu. Gulf Tours & Travels has 20 years of Experience and has served more than 100 corporate clients and 10,000 indiv ... idual customers. It is an IATA certified company, which provides tour packages all over the world. It is also actively involved in CSR activities.
View Company ProfileTicketing Officer
Apply Before : 2019-07-25 (Closed)
View: 3380
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 2 Years -
Apply Before
: 2019-07-25 Closed
Job Description:
- Answer inquiries regarding information such as schedules, availability, procedures and policies
- Arrange for reservation and book the ticket accordingly
- Plan routes and compute ticket costs
- Read coded data on tickets to ascertain destination and maintain its database
- Determine whether space is available on travel dates requested by customer
- Contact with customers to advise of changes with travel conveyance or to confirm reservation
- Provide customer with assistance in preparing required travel documents and paper work
- Prepare customer invoices and accept payment
- Follow up with the airlines companies for refunding and capping tickets
- Maintain PR with valuable clients
- Maintain a current working knowledge of all events, services, and procedures of ticketing issues
Required Knowledge, Skills, and Abilities:
- Must have at least 2 years of experience in ticketing field
- Strong sales skills and commercial awareness
- Ability to interact, communicate and negotiate effectively
- Knowledge of ticket office workflow patterns
- Strong interpersonal skills, flexibility and customer service orientation
- Knowledge of planning and scheduling techniques
- Fluency in Nepali and English
Education + Experience:
Bachelors