FEAT INTERNATIONAL Pvt. Ltd. aims to be Southeast Asia's leading digital marketing organization started by one of the biggest IT organization, largest media company and 11 year digital marketing experienced team in Nepal. With the objective of accelerating businesses via digital promotions in Nepal and beyond, FEAT provides complete digital solutions. ...
View Company ProfileSenior Operations and Communications Executive
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: NRS 32,000 - 44,000 Per month -
Gender
: Both -
Career Level
: Senior Level -
Experience
: 1-2 Years -
Apply Before
: 2021-03-04 Closed -
Skills
:CommunicationsManagementOrganizational SkillsTeamwork
Job Description:
Senior Operations and Communications Executive will be responsible for ensuring daily operational responsibilities and act as a client servicing for the current and to be on boarded premium clients and also to supervise and monitor Junior Communications Executives.
Key Responsibilities:
- Oversee daily operations and makes adjustments as necessary
- Plan and implement the digital marketing campaigns and other required project in accordance to the need of the client by forming proper collaboration with developer team
- Ensure the proper communications with the team and train and guide the Junior OCE if required
- Promote communication between colleagues for the benefit of information flow.
- Provide support to all business units including administrative, financial and human resource department.
- Conduct regular operational reviews and audits for preventive maintenance.
- Provide guidance to staff in resolving operational issues and problems.
- Provide excellent customer service in order to build and maintain strong relationship with customers.
- Ensure customer complaints are handled and resolved accurately and quickly.
- Develop and implement plans to improve operational effectiveness and efficiency.
- Request or acquire equipment or supplies necessary for the project and timely visit during the project
- Communication with vendors and influencers for the project and finalizing the appropriate one based on the project criteria
- Visiting and finalizing the appropriate location for the project based on suitable accessibility of budget
- Organizing training seminars to enable clients to fully utilize product features and benefits
- Identifying ways to overcome clients initial dislike of company product and required changes as per requirements
- Regular interaction with clients through telephone calls, email communications or face-to-face meetings
- Provide ready access to all experimental data for the faculty researcher and/or supervisor
- Maintaining an accurate record of all existing and potential clients
Required Knowledge, Skills, and Abilities:
- An ability to perform well in a fast-paced environment.
- Excellent multitasking skills.
- Ability to work under pressure.
- Team player.
- Proficiency with analytical and presentation tools
- Strong quantitative ability and comfort with large data sets
- Good with numbers and Office Skills
- Incredible organizational skills and obsessive attention to detail.
- Natural curiosity and desire to learn and build
- Comfort with ambiguity and a willingness to take on tasks outside of your comfort zone.
- Great communication skills.
Education + Experience:
- Bachelor’s degree in Management or Equivalent Field
- 1- 2 year of experience in a concern field.
Benefits:
Benefits of being part of Feat International Pvt. Ltd Family:
- Excellent career opportunities and growth
- Attractive Salaries
- Festival Allowance
- Overtime (after probation period)
- COVID Insurance
- Paid Leaves (Casual, Sick, Paternity and Maternity)
Apply Instruction:
Interested candidates are requested to send their resume at jobaxlenp@gmail.com with "Application for Senior Operations and Communications Executive" on the subject line.