We are a leading independent wine house and trading company in Nepal, specializing in offering exclusive wines from around the world, many from boutique producers and established world renowned wineries. Our wide range of wines are carefully selected by us to ensure we offer the very best combination of quality, value and choice, catering for all tastes. We also strive to organize a unique wine experience for you. From wine shop & cellar to ... ur to wine training, tasting events with wine producers and sommeliers. High quality customer service is at the fore of everything we do. Because of our passion for wine we have continued to evolve since establishing in 2010. We currently sell our wines to corporate clients, hotels, multicultural restaurants, wine bars, clubs and individual customers.
View Company ProfileFront Desk Sales and Service Representative (FDSR)
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 2 Years -
Apply Before
: 2019-10-22 Closed
Job Description:
Here rsquo;s your opportunity to work at THE VESPER HOUSE P. LTD, a leader in the wine & spirits trading industry, is seeking a Front Desk Sales Representative who is outgoing, professional and energetic to be the first person who greets our guests when they arrive at our wine house. This position is responsible for providing superior guest satisfaction while attending to guest needs such as introduce our fine wines and services, hosting wine dinners, wine tasting,reservations, helping to build the brand and answering guest questions and needs related wines and other services. The ideal candidate will work easily in a fast-paced environment while maintaining an optimistic, “energy-giving” & positive attitude.
Required Knowledge, Skills, and Abilities:
- Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach, including collecting payment
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service
- Supplies management with oral and written reports on customer needs, problems, interests, competitive
- Creates and manages a customer value plan for existing customers highlighting profile, share and value
- Complete shift reports, sales reports and stock taking
- Identifies advantages and compares organization’s products/services.
Education + Experience:
- Must have a Bahelors degree(BBA / BBM)
- Must be flexible in hours and days worked.
- Must be able to stand for long periods of time
- Must have sound judgment and discretional skills and be able to work with little or no supervision.
- Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel, Power Point, good knowledge on Social Media web platforms.
- Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
- Must display very good organization and time management skills.
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Benefits:
- A full-time position
- 30 days annual pay-leave
- Meal on duty
- Yearly bonus and sales incentives upon candidates performance
- Other Benefits
Apply Instruction:
Unless your experience matches our job description, we will not confirm receipt of your application. Please send your full resume details with photograph to: ashank@vesperhouse.com in MS Word format as an attachment with (FDSR in the subject line. We will then respond to you with further information on the above urgent assignment. Look forward to hearing from you.
Kind Regards,
Ashank SJB Rana
+977 9813031516
THE VESPER HOUSE P. LTD.
www.vesperhouse.com | www.vespercafe.com
Working Location: The Vesper House P. Ltd | Jhamsikhel, Lalitpur - Patan