Innovate Nepal Group (ING) is an investment holding company that focuses on innovating higher education in Nepal by blending international qualifications with local contexts. Due to the pioneering work that we have done in the country, Government of Nepal’s Ministry of Education had in 2014 awarded our Executive Chairman Mr. Sulav Budhathoki, with a Letter of Commendation for advancing the betterment of higher education in Nepal. ING i ... s the sole shareholder of Islington College Kathmandu (ICK; first academic institution in Nepal to offer UK Undergraduate & Post Graduate Degree qualifications) and majority shareholder of Merryland College Biratnagar (MCB; the first academic institution in Biratnagar to offer UK University Undergraduate Degree qualifications).
View Company ProfileFront Desk Officer
Job summary
-
No. of Vacancy
: 1 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Entry Level -
Experience
: 1 Years -
Apply Before
: 2020-02-07 Closed
Job Description:
Job Overview:
We are looking for someone with pleasant personality and dynamic professional attitude for our reception area.
You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests’ services.
Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to all our customers.
Responsibilities:
- Ensure timely and accurate customer service
- Handle complaints and specific customers’ requests
- Maintain an organized and comprehensive filing system
- Ensure front desk is always tidy
- Maintain required pars of all front office
- Troubleshoot emergencies
- Perform other duties as requested by management
Required Knowledge, Skills, and Abilities:
- Must be able to read, speak, write, and understand the primary language used in the workplace
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
Education + Experience:
- Should have Bachelor's Degree
- Proven work experience as a Front desk officer or Customer Service Officer with office management and general administrative tasks
Apply Instruction:
If you believe, you are the one, share us your story along with your updated resume and letter of interest at jobs@ingnepal.com