Established in the year 2000 Airtech offers best engineering solution for a wide spectrum of customers in areas related to Heating, Ventilation & Air Conditioning (HVAC), and is the largest and the most preferred air conditioning company in Nepal. We focus on excellence and personalized service to provide the highest quality professional installation of (HVAC) Heating, Ventilation and Air Conditioning systems. Airtech provides high level support ... to our customer base, which ranges from small capacity room AC to huge commercial chiller. We have expertise in supporting systems from globally renowned manufacturers, and consistently train our staff to stay up to date on all new products and services in our industry. Airtech expands its services to cater COMPLETE SOLUTION in (MEP) Mechanical, Electrical & Plumbing solutions. Airtech MEP commenced its services since 2013 and within short span we have been awarded many prestigious MEP projects.
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Job summary
-
No. of Vacancy
: 3 -
Job Type
: Full Time -
Offered Salary
: Negotiable -
Gender
: Both -
Career Level
: Mid Level -
Experience
: 1 Years -
Apply Before
: 2020-07-11 Closed
Job Description:
- Manage the Leads generated by Digital Media
- Manage inbound and outbound calls in a timely manner
- Maintaining database of existing clients, dealers and potential clients
- Responding to customer support inquiries as quickly and accurately as possible
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Assist Digital customers with any questions or issues that arise via phone and email
- Replies to the social media posts and messages on Facebook and Instagram
Required Knowledge, Skills, and Abilities:
- Call Center experience is strongly preferred
- Must have good problem-solving skills
- Able to promptly action on Issues
- Great attitude and good communication skills
- Good in Nepali and English verbal/written communication
- Should be able to manage data on MS Excel Sheets
Education + Experience:
- Bachelor Degree with minimum 1 year of experience in related field
Apply Instruction:
Interested candidates are requested to send their updated resume to hr@airtech.com.np